مرشد تمكين تقني للبائع (Vendor Technical Enablement Mentor)

Job Summary

The Vendor Technical Enablement Mentor provides on-site technical mentoring to Authorized Service Provider (ASP) field teams, supporting them in performing telecommunications site activities safely and according to Ericsson standards.

Responsibilities

• Guide ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover processes.
• Showcase technical standards related to radio, microwave transmission, power, cabling, antennas, and site works.
• Assess site readiness by reviewing surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections to identify technical risks.
• Support quality assurance during installation and commissioning, including cabling, grounding, RF checks, transmission configuration, power checks, alarms, and test documentation.
• Troubleshoot faults in RAN, transmission, power, and site-related issues, aiding root-cause analysis and corrective measures.
• Promote Ericsson technical standards, processes, tools, quality checkpoints, EHS, and customer requirements.
• Identify skill gaps and recurring quality problems, providing focused coaching and knowledge transfer.
• Escalate safety hazards, non-conformances, unresolved technical problems, and delivery risks.

Requirements

• Bachelor’s degree in Telecommunications, Engineering, or a related discipline.
• Between 5 and 10 years of telecommunications field experience, including hands-on GSM/RAN delivery and experience coaching or coordinating field teams.
• Practical skills in site installation, testing, commissioning, and troubleshooting, especially in RAN and transmission.
• Knowledge of 2G/3G/4G/LTE/5G equipment, including RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
• Experience with RF installation and testing, including VSWR/DTF checks and antenna installation.
• Understanding of microwave and fibre transmission technologies, including Ericsson Mini-Link TN/6600, VLAN configuration, link commissioning, and troubleshooting.
• Familiarity with microwave configurations such as 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band.
• Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
• Awareness of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover procedures.
• Strong hands-on coaching, communication, troubleshooting, and problem-solving capabilities.
• Ability to work independently at field sites and travel as needed.
• Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.

We refresh listings regularly, but some roles close early on the source platform.