أخصائي تطبيقات أول – حلول التصوير الطبي المؤسسي (SEI) للأسواق الناشئة

تبحث شركة GE HealthCare عن أخصائي تطبيقات أول – حلول التصوير الطبي المؤسسي (SEI) للأسواق الناشئة للانضمام إلى فريقها.

في هذا الدور، سيتولى أخصائي التطبيقات الأول تقديم الخبرة اللازمة لدعم نجاح العملاء واستدامة نموهم خلال مرحلة ما بعد البيع، وذلك من خلال التدريب، والخدمات الاحترافية، والدعم الفني، وتجديد العقود، وتحقيق النتائج، والاحتفاظ بالعملاء، والتوسع، وتمثيل صوت العميل، مع تركيز واضح على الحلول الرقمية.

يساهم هذا المنصب بشكل مباشر في تأثير عمليات القسم، ويتحمل مسؤولية التخطيط والتنفيذ، مع التركيز على تنفيذ الأنشطة ضمن إطار عمل تشغيلي محدد، ووفقًا للممارسات والإجراءات الوظيفية المعتمدة.

Job Opportunity as Lead Applications Specialist – Solutions for Enterprise Imaging (SEI), Emerging Markets

About GE HealthCare

GE HealthCare is a leading global innovator in medical technology and digital solutions, with more than 100 years of experience in the healthcare industry and approximately 50,000 employees worldwide. The company enables clinicians to make faster and more informed decisions through intelligent devices, data analytics, applications, and services, supported by the Edison intelligence platform.

GE HealthCare operates at the center of a global healthcare ecosystem focused on precision health, driving digital transformation, improving productivity, and enhancing outcomes for patients, healthcare providers, health systems, and researchers around the world.

Essential Responsibilities

  • Contribute to the solution implementation with knowledge and experience of the specific industry domain (e.g. Radiology, Cardiology, VNA, Analytics).
  • Provide expert support during the pre-sales process, Implementation phase, analyze workflows, configure software applications, plan and deliver customer training, provide support during go-live and throughout the lifecycle of the solution.
  • Deliver service offerings, such as process architecture and optimization, and maintain proper documentation (e.g. scope, design and workflows).
  • Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
  • In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
  • Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
  • Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
  • Consults more senior team members for issues outside of defined instructions/parameters.
  • A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Explains technical information to others.

Required Qualifications

  • Education of bachelor’s degree level or equivalent level of education.
  • Minimum 5+ years of proven experience in healthcare technology, workflows, customer support & delivery within healthcare IT organization and relevant systems.
  • Must be professional in MS office (specifically Excel & word), Basic DB understanding, writing SQL queries, DICOM, and HL7.
  • Strong oral and written communication skills.
  • Knowledge of the strategic and operational drivers of the business.
  • Strong knowledge of GE HealthCare SEI product.
  • Strong knowledge and experience in Hospital IT and workflows.
  • Strong analytical and strategic thinking skills.
  • Strong leadership, organizational and interpersonal skills
  • Ability to perform in a high-pressure environment (multi-tasking, handling multiple projects & customer support simultaneously, Flexible and being available whenever is needed)
  • Demonstrated problem solving and creative skills.
  • Must be Flexible and able to travel frequently (60%+ of the time) and based on the project needs.
  • Must be Fluent in Arabic and English (reading, writing & dialogue).

نقوم بتحديث الإعلانات الوظيفية باستمرار، لكن قد تُغلق بعض الوظائف مبكرًا من المصدر.

Lead Applications Specialist
City: Amman
Job Category: Applications / Solutions
Workplace type: Hybrid
Job Type: Full Time
Company Name: GE HealthCare
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