مهندس أول في Cloud FinOps (Senior Cloud FinOps Engineer)

Job Summary

The Senior Cloud FinOps Engineer manages CNTXT’s financial risk as a Google Cloud reseller by building and operating a billing-data platform that improves consumption visibility and enforces controls on customer workloads. This role implements daily monitoring, incident response, enforcement actions, and reporting, supporting CNTXT’s expansion to multi-cloud environments.

Responsibilities

• Develop and maintain billing-data pipelines and dashboards for near-real-time consumption visibility across all billing IDs.
• Implement and adjust anomaly detection based on customer consumption baselines with alerting and triage processes.
• Manage compromised-account incidents and enforce actions according to a runbook, including alerts, caps, suspensions, and reactivations.
• Handle abuse reports, credit claims, and escalations with Google, supported by comprehensive evidence documentation.
• Report financial exposure, incidents, and recoveries monthly to the Executive Management Team (EMT).
• Provide guidance to the Billing Operations Analyst and prepare for future team expansion.
• Collaborate regularly with Finance, Cybersecurity/GRC, Sales, Customer Success, Legal, and Google partner teams on relevant processes.
• Own the tooling roadmap and budget for the FinOps function and support multi-cloud monitoring development.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, or related field, or equivalent experience.
• 6+ years of experience in cloud operations, FinOps engineering, revenue assurance, or fraud operations with hands-on build experience.
• Experience managing incident or case processes with defined SLAs and executive reporting.
• Fluent English with executive-level communication skills; Arabic is strongly preferred.
• Deep knowledge of Google Cloud Billing, reseller models, billing export, and partner sales.
• Strong skills in SQL, BigQuery, and Python for building data pipelines and dashboards; Terraform knowledge is a plus.
• Ability to detect anomalies and compromise patterns using cloud security signals; familiarity with Security Command Center is a plus.
• Capability to run runbook-driven incident and case management with clear escalation procedures.
• Understanding of financial reconciliation, exposure, credit claims, and contract terms with clear executive reporting ability.
• FinOps Certified Practitioner certification is preferred.

We refresh listings regularly, but some roles close early on the source platform.