فني بصريات (Optical Technician)

Job Summary

The Optical Technician role involves identifying customer needs, recommending optical products, supporting sales targets, and assisting with technical and fitting tasks to ensure customer satisfaction.

Responsibilities

• Identify customer needs and suggest appropriate frames, lenses, contact lenses, and sunglasses.
• Promote sales through conversion, upselling, cross-selling, and executing promotions.
• Meet individual sales goals and contribute to overall store performance.
• Provide a professional and engaging experience for customers.
• Handle customer inquiries and basic complaints effectively.
• Assist with prescription reading, product fitting, adjustments, and selection.
• Support opticians with technical requirements and verify prescriptions and product specifications.
• Ensure error-free product delivery and accurate transaction processing using the POS system.

Requirements

• Strong sales and customer service skills.
• Basic knowledge of optical and technical processes.
• Familiarity with POS and insurance systems.
• Attention to detail and quality-oriented approach.
• Ability to work well in a team and under pressure.
• 0 to 2 years of experience in a related field.
• Bachelor’s degree from a technical institute of optics.
• Excellent oral and written command of English and Arabic.
• SCFHS certification.

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