Infrastructure Engineer

Job Summary

The Infrastructure Engineer will join InterSystems’ hosting team to support the delivery of hosted and managed services globally, ensuring high availability, performance, and security for clients. The role involves working with various technologies and improving hosted solutions.

Responsibilities

• Collaborate with co-location partners to design and maintain cage, rack, and server layouts, ensuring adequate space, power, and cooling.
• Work with engineering and architecture teams to design hosted solutions that optimize performance, efficiency, and operability.
• Lead or assist in provisioning and deploying servers, networks, and hosting equipment, including hands-on configuration.
• Participate in deploying new applications or changes, documenting and monitoring all service components within operational processes.
• Conduct hardware qualification testing and certify new platforms for production use.
• Coordinate with stakeholders to obtain pre-operational approvals ensuring solutions meet performance targets like security and availability.
• Assist in troubleshooting integration issues and consult with technical stakeholders including customers on hosted solution delivery.
• Administer and maintain hosted solutions and infrastructure components, proactively identifying and resolving potential incidents.

Requirements

• Hands-on experience with server hosting infrastructure, preferably with Cisco UCS blades.
• Experience deploying and managing storage/SAN systems such as EMC Unity, Data Domain, Avamar, Dell D.
• Experience with Cisco and F5 networking equipment including Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM, DNS load balancers, route domains, and contexts.
• Experience with VMware 6.x/7.x 8 deployment and management.
• Experience managing Linux systems, specifically RHEL 7.x.
• Experience with Windows domain and Active Directory management.
• Strong troubleshooting and scripting skills.
• Knowledge of service monitoring tools like Nagios and Cacti.
• Familiarity with configuration management tools such as Puppet and/or Red Hat Satellite.
• Experience scripting for automation using Powershell, Puppet, Ansible, or Python.
• Understanding of ITIL principles and their application.
• Ability to support and mentor junior colleagues.

We refresh listings regularly, but some roles close early on the source platform.