Job Summary
This role involves supporting the configuration, implementation, and maintenance of ServiceNow SPM solutions by translating business requirements into technical solutions and providing ongoing support and improvements.
Responsibilities
- Support configuration and administration of ServiceNow SPM modules including applications, forms, workflows, and business rules.
- Assist with integration activities between ServiceNow SPM and other enterprise systems using REST, SOAP APIs, and Integration Hub.
- Participate in requirement gathering sessions and document business and technical needs related to SPM processes.
- Configure workflows, business rules, notifications, and automation within the SPM platform and develop basic scripts using JavaScript.
- Assist in testing, deployment, change management, and user acceptance testing to ensure solutions meet requirements.
- Troubleshoot technical and functional issues related to SPM applications, dashboards, workflows, and integrations.
- Maintain documentation for configurations, customizations, integrations, and processes while ensuring compliance with security and governance standards.
- Stay updated on ServiceNow SPM features and best practices and support continuous improvement initiatives.
Requirements
- Bachelor Degree in Computer Science or a relevant field.
- 4 to 6 years of work experience.
- Knowledge in Demand Management, Portfolio Management, Applications, and Data Analysis.
We refresh listings regularly, but some roles close early on the source platform.
Country: Saudi Arabia
City: Riyadh
Job Category: Information Technology
Job Type: Full Time
Company Name: alfanar
Seniority level: Mid-Senior level
