Grinding Technical Sales Support

Job Summary

Support and lead sales for Grinding products across the Middle East, working with technical sales and field teams to deploy product information, conduct customer site visits, and drive sales opportunities from lead through proposal and negotiation.

Responsibilities

• Support and lead sales for Grinding products within the Middle East region
• Visit customer sites with service and sales teams to inspect grinding equipment, identify improvement areas, and discuss recommended solutions
• Prepare sketches and collect technical information on new items and competitor equipment
• Support Product Group level sales funnel generation and ensure quotation process data accuracy
• Assist Field Service team with commissioning, troubleshooting, and preparing recommended spares lists
• Develop value argumentation, value propositions and win plans for upgrade and modification solutions
• Ensure timely progress of sales cases from lead to proposal and negotiations
• Collect customer and competitor information and support warranty processes with inspection reviews and solution recommendations

Requirements

• Mechanical Engineering degree
• 7 to 10 years of experience in technical support, field services, or maintenance of Grinding equipment
• Experience implementing strategies and business direction to grow business
• Understanding of different grinding equipment and processes
• Experience with Metso and non-Metso Grinding Mills
• Willingness to travel to customer sites in Middle East and abroad as required
• Strong communication and presentation skills
• Basic understanding of SAP, Salesforce and AI

What the company offers

• Role based in Riyadh, Saudi Arabia with approximately 60% travel to customer sites across Middle East

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