Solution Engineer, Associate (IT/Technical Pre-Sales Experience)

Job Summary

The Solution Engineer Associate supports Sales Managers by analyzing customer needs and developing technical solutions and proposals. The role involves gaining experience in bid processes and collaborating across functions while increasing technical responsibility.

Responsibilities

• Assist in designing and documenting customer solutions using SITA’s products and technologies.
• Help prepare technical proposals and bid documents under senior guidance.
• Learn about SITA’s solution portfolios, new technologies, and air transport industry processes.
• Work with Sales, Services, and Implementation teams to ensure solutions meet customer needs and are cost-effective.
• Design standard and moderately complex solutions following established architectures and best practices.
• Develop expertise in the CPQ/LogikIO tool for accurate quotations and support related activities.
• Analyze customer technical requirements and map them to standard SITA products and solutions.
• Support bid teams to deliver assigned tasks on time and assist in handing over projects to implementation teams.

Requirements

• Degree or equivalent experience in Engineering, Computer Science, IT, or Business.
• 2–4 years of experience in IT, technology, or systems-related roles.
• Interest in solution design, systems integration, or technical pre-sales.
• Basic understanding of IT systems, applications, or solution architectures.
• Strong analytical, problem-solving, communication, and interpersonal skills.
• Customer-oriented with ability to work collaboratively in a matrix team environment.
• Fluency in English; additional European languages are advantageous.
• Exposure to pre-sales, solution design, or technical consulting is a plus.
• Experience in international or cross-functional environments is desirable.
• Motivation to grow into a senior solution design role and interest in the air transport industry.

What the company offers

• Competitive benefits aligned with local market and employment status.
• Flexible work options including up to 2 days remote work per week and flexible work hours.
• Ability to work up to 30 days per year from any location worldwide.
• Employee wellbeing programs including 24/7 assistance and personalized health platforms.
• Access to professional development through platforms like LinkedIn Learning, Microsoft Enterprise Skills Initiative, Pluralsight, Harvard Business Publishing, and Stanford.

We refresh listings regularly, but some roles close early on the source platform.