Senior Network & Systems Engineer- Lead – Saudi Nationals, OTS

Job Summary

This role involves leading network and systems engineering efforts to support, build, and enhance technology solutions across multiple sites within a region. The position includes managing large projects, resolving critical issues, and expanding expertise in software and AWS technologies.

Responsibilities

• Lead advanced engineering, troubleshooting, and systems administration to ensure network excellence across several facilities.
• Maintain uptime of critical systems and act as the primary escalation point for complex technical issues.
• Troubleshoot challenging IT problems without predefined procedures and resolve incidents promptly.
• Exhibit full networking expertise including routers, switches, firewalls, wireless APs, and structured cabling with protocols such as DNS, DHCP, VLANs, TCP/IP, and network security.
• Plan and coordinate Change Management processes and templates regionally.
• Lead regional technical projects from start to finish with minimal supervision, collaborating with internal teams and external vendors.
• Automate manual tasks and develop tools to improve team efficiency.
• Conduct root cause analysis to address recurring problems and lead continuous improvement initiatives in processes, documentation, and tooling.

Must haves

• Minimum 3 years of IT client, server, and network service delivery experience.
• At least 4 years of experience in IT systems or relevant commercial production environments.
• 4+ years of networking experience including DNS, DHCP, SSL/TLS, OSI Model, TCP/IP, VLANs, subnetting, and routing protocols.
• 4+ years of experience with Windows/Server administration, Linux administration, or Cisco IOS (CLI).
• 4+ years troubleshooting in high-availability, multi-user environments.
• Experience with new site launches involving full IT infrastructure buildout and go-live support.
• Ability to coordinate with multiple stakeholders including operations, engineering, vendors, and leadership.
• Strong written and verbal communication skills.
• Bachelor’s degree in IT, computer science, or equivalent.
• Experience with networking technologies such as TCP/IP, subnetting, DNS, and DHCP.
• Experience working with Windows server technologies including AD, DFS, Print Services, and SCCM.
• Experience in technical support and supporting Windows, Mac, and/or Linux operating systems in corporate settings.

Nice to haves

• Experience supporting a Windows server environment.
• Experience supporting video conference and teleconference equipment.

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