Job Summary
The Engineering Delivery & Performance Manager oversees software development and QA teams, ensuring timely delivery of projects and adherence to quality and company standards. The role also involves managing team performance, resolving technical challenges, and reporting to the Group CTO.
Responsibilities
- Manage daily development and QA operations with clear priorities and deadlines.
- Track sprint, release, enhancement, defect, and project progress, identifying risks early.
- Implement recovery plans for delayed deliveries and escalate major issues to the Group CTO.
- Set and measure performance metrics for individuals and teams including productivity and quality.
- Assist in recruitment, onboarding, capacity planning, and resource distribution.
- Ensure compliance with coding, architecture, cybersecurity, documentation, testing, and release standards.
- Monitor defects, technical debt, failed releases, incidents, and quality issues.
- Support training, mentoring, coaching, and knowledge sharing to address skill gaps.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, IT, or related field.
- Minimum 8 years in software development, engineering, QA, or technology delivery.
- At least 3 years managing multidisciplinary development and QA teams.
- Experience with enterprise, government, financial, insurance, or integration platforms preferred.
- Experience with software solutions on public, private, hybrid, or regional cloud platforms.
- Knowledge of software development lifecycle, Agile, estimation, testing, release management, and production support.
- Familiarity with .NET Core, NodeJS, React, React Native, APIs, MS SQL, Postgres, ELK, DevOps, Azure, JIRA, CI/CD, source control, secure coding, and automated testing.
- Strong skills in delivery management, technical problem solving, performance management, coaching, and communication.
- Ability to challenge weak technical approaches and unrealistic commitments.
- Proficient English communication; Arabic is an advantage.
What the company offers
- Competitive salary and performance incentives
- Health and wellness support
- Career development and learning opportunities
- Exposure to impactful projects and cross-functional teams
- A collaborative culture encouraging innovation and ownership
We refresh listings regularly, but some roles close early on the source platform.
Country: Jordan
City: Amman
Job Category: Engineering
Job Type: Full Time
Company Name: First.tech Group
Seniority level: Mid-Senior level

