Business Operations Associate

Job Summary

The Business Operations Associate supports the Real Estate Development Operations team in MENA by managing data, systems, and cross-functional collaboration to ensure accurate reporting and enhance operational efficiency.

Responsibilities

  • Conduct routine data quality checks on real estate portfolio and development project data, addressing discrepancies with relevant teams.
  • Maintain data governance by managing access controls, refresh schedules, documentation, and automated reporting.
  • Create and update standardized data models and reporting templates for consistent regional measurement.
  • Develop and automate dashboards, reports, and analytical models using Google Sheets, Excel, and BI tools to aid decision-making.
  • Lead the deployment and adoption of software platforms such as Yardi, Procore, or other real estate/construction/project management tools.
  • Collect, clean, and analyze operational and system usage data to identify trends and opportunities for process improvements.
  • Train users on dashboards, trackers, and systems to ensure correct data input and understanding.
  • Design and monitor KPIs related to real estate development including cost, schedule, risk, and platform adoption metrics.

Requirements

  • Bachelor’s degree in Engineering, Data Science, Business Analytics, Information Systems, or a related analytical field.
  • 3-5+ years of experience in roles such as Data Analyst or Business Analyst.
  • Advanced skills in Google Sheets and Excel, including dashboards, pivot tables, automation, and reporting.
  • Knowledge of forecasting concepts including trends and projection techniques.
  • Experience with SQL and BI tools like Tableau, Power BI, or Looker is a plus.
  • Hands-on experience with real estate, construction, or project management platforms is highly preferred.
  • Fluency in English and Arabic with strong communication and training abilities.
  • Highly organized, detail-oriented, and capable of managing multiple projects and stakeholders simultaneously.

What the company offers

  • Opportunity to work in a fast-growing online food delivery market.
  • Chance to contribute to transforming the restaurant industry through online food delivery support.
  • Collaborative environment with guidance from experienced colleagues and managers.

We refresh listings regularly, but some roles close early on the source platform.

Country: Jordan
City: Amman
Job Category: Business Development
Workplace type: On-site
Job Type: Full Time
Company Name: NAMAA
Seniority level: Associate

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