كبير القادة الفنيين والمبيعات – الصحة والتغذية (Senior Technical & Sales Lead – Health & Nutrition)

Job Summary

This role focuses on driving business development and managing key accounts within the health and nutrition sectors, including food, cosmetics, and consumer products. It involves coordinating projects and maintaining strong client relationships to support SGS’s testing, inspection, and certification services.

Responsibilities

• Identify and pursue new business opportunities across food manufacturers, cosmetics, personal care, consumer goods, retailers, importers, exporters, distributors, and healthcare-related sectors.
• Position SGS as the preferred partner by offering solutions that meet customer quality, safety, and compliance needs.
• Develop and implement business growth strategies tailored to specific sectors to enhance market presence and revenue.
• Keep track of industry trends, regulations, and customer demands to generate new business opportunities and maintain competitiveness.
• Establish and nurture long-term relationships with senior stakeholders such as Quality Managers, Technical Managers, Regulatory Affairs, Procurement, Supply Chain, Manufacturing Directors, and Executives.
• Create strategic account plans to identify customer priorities, projects, growth potential, and service expansion areas.
• Conduct regular meetings and reviews with customers to assess service performance and identify improvements.
• Serve as the main commercial contact for strategic accounts and coordinate internal teams to ensure smooth service delivery.
• Collaborate with SGS laboratory, inspection, operations, and audit teams to ensure projects are executed successfully and on time.
• Manage customer requests, project timelines, quotations, and operational needs to meet expectations.
• Monitor service quality and customer satisfaction, addressing issues proactively and supporting continuous improvements.
• Maintain effective communication between customers and operational teams throughout project lifecycles.
• Track developments in food, cosmetics, personal care, and consumer products sectors to identify risks, opportunities, and regulatory changes.
• Represent SGS at industry events including exhibitions, conferences, forums, trade associations, and networking occasions.
• Provide competitive intelligence and market insights to management to aid business planning and service development.

Requirements

• 5 to 10 years of experience in Key Account Management, Business Development, Technical Sales, Testing, Inspection, Certification, Food Safety, Cosmetics, Consumer Products, Quality Assurance, or related fields.
• Previous experience in a Testing, Inspection & Certification (TIC) company.
• Bachelor’s Degree in Food Science, Chemistry, Microbiology, Biotechnology, Pharmacy, Cosmetic Science, Engineering, Business Administration, or related disciplines.
• Arabic language skills are a plus.
• Possession of a transferable Iqama.
• Valid driving license.

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