تبحث DXC Technology عن مهندس دعم تطبيقات من المستوى الثاني متخصص في البنية التحتية للتكامل والوسيط في الرياض. ستكون مسؤولاً عن صحة وموثوقية طبقة البرمجيات الوسيطة للمؤسسة، مع ضمان أداء وأمان وتوفر عالي لمكونات IBM CP4I وخدمات Spring Boot التي تعمل على Red Hat OpenShift.
تفاصيل الوظيفة
- الشركة: DXC Technology
- المدينة: الرياض (Riyadh)
- الدولة: السعودية (Saudi Arabia)
- نوع الدوام: دوام كامل (Full Time)
- المستوى: متوسط إلى أول (Mid-Senior level)
- المجال: هندسة البرمجيات (Software Engineering)
الوصف الكامل لهذه الوظيفة ومتطلباتها وإجراءات التقديم عليها باللغة الإنجليزية، وهي معروضة أدناه كما وردت من صاحب العمل دون أي تعديل أو ترجمة.
Job Summary
The L2 Application Support Engineer manages the health and reliability of the enterprise middleware layer, ensuring Spring Boot services and IBM CP4I components (MQ, ACE, API Connect) running on Red Hat OpenShift are performant, secure, and highly available.
Responsibilities
- Trace transaction flows end-to-end from API Gateway (API Connect) through the Enterprise Service Bus (ACE) to backend microservices (Spring Boot)
- Conduct root cause analysis investigations into middleware failures including message losses in MQ, synchronization errors in ACE, and JVM crashes in Spring Boot
- Oversee stability of integration components on Red Hat OpenShift, managing resource allocation (CPU/Memory) and pod scaling
- Manage and troubleshoot security protocols including Mutual TLS (mTLS), OAuth2, and JWE/JWS within the integration layer
- Troubleshoot App Connect Enterprise (ACE) message flows, ESQL logic errors, and adapter connectivity issues (SAP, Database, File)
- Manage IBM MQ queue managers, resolve channel retries, and investigate dead-letter queues and message persistence issues
- Analyze JVM thread dumps and heap dumps to resolve memory leaks and high CPU utilization in microservices
- Utilize ELK/Splunk to correlate logs across multiple microservices and identify failure points in distributed architecture
Must haves
- 5+ years of experience in Middleware or Integration Support
- Mastery of IBM CP4I (specifically ACE, MQ, and API Connect)
- Advanced knowledge of Java and Spring Boot (Spring Integration, Spring Cloud)
- Expert-level proficiency in Red Hat OpenShift and Kubernetes
- Expert understanding of REST, SOAP, JSON, XML, AMQP, and MQTT
- Currently residing in KSA
Nice to haves
- IBM Cloud Pak for Integration Specialist certification
- Red Hat Certified Specialist in OpenShift Administration certification
- Hands-on experience with IBM Instana, Dynatrace, or Prometheus/Grafana
- Bachelor’s degree in Computer Science, Software Engineering, or a related field
What the company offers
- Work model prioritizing in-person collaboration with flexibility to support wellbeing, productivity, and individual work styles
We refresh listings regularly, but some roles close early on the source platform.
