مسؤول تطبيقات المؤسسات (Enterprise Applications Administrator)

Job Summary

The Enterprise Applications Administrator is responsible for ensuring the stability, integrity, and efficient operation of the organization’s in-house and cloud information systems that support key functions. This role involves monitoring, maintaining, supporting, and optimizing corporate software and operating systems while providing guidance to IT staff.

Responsibilities

• Administer and maintain major enterprise applications such as Moodle LMS, CRM, HR, and financial systems.
• Manage user access, permissions, roles, and account lifecycle across all corporate applications.
• Configure, deploy, and upgrade applications, modules, integrations, and enhancements.
• Monitor system availability, security, and performance using appropriate tools and reports.
• Perform root-cause analysis and implement improvements to enhance stability and efficiency.
• Maintain connectivity between servers, SaaS platforms, PaaS tools, databases, and shared services.
• Apply updates, patches, and security configurations to all managed applications.
• Provide technical guidance, advanced support for escalated helpdesk tickets, and training to IT staff.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Instructional Design, or related field.
• At least 4 years of hands-on experience in enterprise applications administration.
• Experience with LMS platforms, preferably Moodle LMS.
• Prior experience supporting enterprise applications such as CRM, ERP, or HR systems.
• Experience working in hybrid on-premise and cloud environments.
• Strong proficiency with Linux and Windows Server environments.
• Working knowledge of MS SQL, MySQL, MariaDB, or equivalent relational databases.
• Scripting skills in PowerShell and Bash.
• Familiarity with web technologies including PHP, HTML5, CSS3, JavaScript, and jQuery used in LMS or web-based platform customization.
• Understanding of core network concepts such as DNS, DHCP, TCP/IP, Active Directory, firewalls, SSH, and database services.
• Proven ability to troubleshoot applications, systems, integrations, hardware, and software issues.
• Excellent communication skills with the ability to explain technical issues in business terms.
• Strong analytical and problem-solving abilities.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Collaborative mindset to work effectively with remote and cross-cultural teams.

We refresh listings regularly, but some roles close early on the source platform.