مساعد مدير – المنتجات (Assistant Manager – Products)

Job Summary

The Assistant Manager – Products at Almosafer supports the Platform Product team by enhancing supplier connectivity, hotel availability, booking reliability, and supply intelligence. The role involves collaborating with various teams to identify opportunities, launch product features, and improve platform performance and efficiency.

Responsibilities

• Assist in onboarding new hotel suppliers by working with engineering and supplier teams.
• Gain understanding of supplier APIs, booking processes, pricing models, and inventory structures to enhance onboarding efficiency and reduce integration efforts.
• Analyze booking failures, supplier issues, API errors, availability gaps, and operational escalations to determine root causes.
• Drive product enhancements to increase booking success rates, supplier quality, and platform reliability.
• Create Product Requirement Documents (PRDs), user stories, acceptance criteria, and release documentation; collaborate with Engineering during all development phases and participate in sprint planning and backlog management.
• Develop dashboards and analyze supplier performance using SQL, Excel, Tableau, or similar tools; monitor KPIs and identify trends related to supplier availability, booking failures, pricing, and operations.
• Validate hypotheses with data and communicate insights effectively.
• Utilize AI tools and LLM-based assistants to improve product discovery, automate workflows, analyze supplier documentation, and speed up product execution; continuously seek AI opportunities to enhance platform efficiency.
• Collaborate with Supplier Management, Commercial, Engineering, Operations, Finance, Customer Support, and Data teams to address cross-functional challenges.
• Manage multiple initiatives while proactively identifying risks and dependencies.

Must haves

• 3-7 years of experience in Product Management, Business Analysis, Platform Products, Data Analytics, or Software Engineering.
• Strong analytical and structured problem-solving abilities.
• Familiarity with APIs, backend systems, and technical products.
• Experience with SQL and Excel for data analysis.
• Excellent written and verbal communication skills.
• Strong ownership mindset and ability to work independently in ambiguous and fast-changing environments.

Nice to haves

• Experience in TravelTech, Hospitality, OTA, SaaS, Marketplace, or Platform products.
• Knowledge of REST APIs, JSON, and system integrations.
• Experience with BI tools such as Tableau, Mixpanel, Kibana, or Looker.
• Familiarity with AI tools like ChatGPT, Claude, Cursor, GitHub Copilot, or similar productivity tools.
• Exposure to hotel distribution, supplier connectivity, booking systems, or pricing platforms.

We refresh listings regularly, but some roles close early on the source platform.