Technical Account Manager

Job Summary

The Technical Account Manager at UiPath supports strategic customers in maximizing business value through automation by managing technical aspects of the UiPath platform and guiding enterprise automation programs.

Responsibilities

• Own the technical success of assigned customers using the UiPath platform.
• Serve as a key technical member of the UiPath account team, responsible for adoption strategies and execution.
• Engage proactively with customers to provide technical advisory and advance their automation program maturity.
• Plan and assist with UiPath platform infrastructure, installation, upgrades, and troubleshooting.
• Train customers’ technical teams on best practices tailored to their automation environments and goals.
• Review design and code of selected automations to ensure adherence to best practices.
• Conduct technical health checks to identify risks and improvement opportunities in automation programs.
• Collaborate with Product Support and experts to resolve escalated support issues effectively.

Requirements

• At least 7 years of experience in technical customer-facing roles.
• Fluency in English and Arabic, both verbal and written.
• Strong programming background, preferably in .NET or languages such as C#, C++, VB, Java, Python, or PowerShell.
• Experience with UiPath or other intelligent automation products is highly desirable.
• Technical support or consulting experience is a plus.
• Hands-on SaaS and Cloud technical experience with digital technologies.
• Strong analytical and problem-solving abilities.
• Self-driven team player with innovative ideas to foster customer loyalty and adoption.
• Ability to maintain diplomacy and composure under pressure when interacting with customers and partners.
• Excellent presentation skills for large audiences.
• Degree in Computer Science or equivalent.
• Willingness to travel up to 25% of the time.

We refresh listings regularly, but some roles close early on the source platform.