Site Reliability Engineer

Job Summary

Drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices.

Responsibilities

• Define and implement advanced reliability engineering practices across critical technology services
• Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets
• Design automation to reduce manual operational activities and improve system resilience
• Develop and enhance monitoring, observability, alerting, and incident detection capabilities
• Lead technical analysis and resolution of complex production incidents and conduct root-cause analysis
• Design solutions to improve system availability, scalability, capacity, and disaster resilience
• Drive performance engineering and capacity planning for critical services
• Provide advanced technical guidance and mentorship on SRE practices

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, IT, or a related field
• 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or related roles
• Strong experience in cloud platforms, Kubernetes, and production environments
• Strong knowledge of monitoring, observability, alerting, SLIs, SLOs, and reliability metrics
• Hands-on experience with automation, scripting, CI/CD, and Infrastructure as Code (Terraform)
• Proven experience in complex incident management, troubleshooting, and Root Cause Analysis (RCA)
• Strong understanding of high availability, scalability, performance engineering, capacity planning, and disaster recovery
• Experience driving reliability improvements and reducing operational toil through automation
• Strong analytical, problem-solving, and technical leadership skills
• Experience in Banking, FinTech, or Payment environments is preferred

We refresh listings regularly, but some roles close early on the source platform.