Job Summary
The Microsoft Dynamics 365 Finance & Operations (D365 F&O) Administrator manages and optimizes the Microsoft Dynamics 365 Finance & Operations ERP platform, collaborating with Finance and other departments to support operational and financial goals through system enhancements, automation, reporting, integrations, and user assistance.
Responsibilities
- Administer and maintain the Microsoft Dynamics 365 Finance & Operations system, including configuration of settings, workflows, security roles, and business processes.
- Manage application updates, patches, and deployment of new features while ensuring system performance and data integrity.
- Work with business units to gather requirements and translate them into functional specifications, recommending system improvements aligned with business objectives.
- Design and implement process improvements and automation within D365 F&O to enhance efficiency.
- Develop and maintain reports and dashboards using Power BI and D365 reporting tools, automating recurring reports.
- Support and monitor integrations between D365 F&O and other enterprise applications, coordinating with technical teams and vendors.
- Manage application changes through established change control procedures, including deployment, testing, validation, and documentation.
- Provide user support by responding to helpdesk tickets, troubleshooting issues, creating training materials, and conducting knowledge transfer sessions.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Information Technology, or related field; alternatively, an accounting degree with extensive super-user experience is acceptable.
- 2–4 years of experience in ERP administration or business systems.
- Extensive hands-on experience with Microsoft Dynamics 365 Finance & Operations.
- Experience implementing ERP enhancements and process improvements.
- Experience supporting enterprise business applications.
- Technical skills including Microsoft Dynamics 365 Finance & Operations, Power BI, Power Platform, Azure, SQL/SQL Server, Excel, Word, PowerPoint, ERP reporting tools, business process automation, data integration, and security/user role administration.
- Preferred knowledge of GAAP, experience in Finance or Accounting environments, ERP implementation projects, familiarity with SDLC and change management, and experience with project teams and cross-functional initiatives.
We refresh listings regularly, but some roles close early on the source platform.
Country: Jordan
City: Amman
Job Category: Information Technology
Job Type: Full Time
Company Name: Acuative Middle East
Seniority level: Mid-Senior level
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