Job Summary
This role involves supporting the sales team, customers, and technology solutions through product demonstrations, system setup, technical troubleshooting, customer support, and pre-sales assistance.
Responsibilities
- Conduct product and solution demonstrations for customers.
- Assist the sales team during customer meetings and technical discussions.
- Identify customer needs and recommend appropriate technical solutions.
- Set up and configure hardware and software for demos and deployments.
- Install, test, and troubleshoot systems prior to customer delivery.
- Provide technical support and resolve customer issues.
- Work with products like POS systems, barcode printers, scanners, mobile computers, RFID devices, and related software.
- Coordinate with vendors and internal teams for advanced technical support.
Requirements
- Technical background in IT, computer systems, electronics, networking, or related fields.
- Experience installing and configuring hardware and software.
- Strong troubleshooting skills.
- Basic knowledge of Windows, networking, Wi-Fi, Bluetooth, IP configuration, and peripherals.
- Ability to communicate effectively with customers and conduct demonstrations.
- Capable of explaining technical products in simple terms.
- Willingness to quickly learn new products and software.
- Good communication and presentation skills.
- Experience with POS, barcode, mobility, printers, scanners, RFID, ERP, or retail technology is advantageous.
- Previous experience in technical support, implementation, pre-sales, or field support is preferred.
We refresh listings regularly, but some roles close early on the source platform.
Country: Saudi Arabia
City: Riyadh
Job Category: Information Technology
Job Type: Full Time
Company Name: Netway Solutions
