Solution Engineering Associate

Job Summary

Join Infobip’s Solution Engineering division as an Associate Solution Engineer in an entry-level role. You will learn Infobip’s products and solutions while supporting solution proposals, design, delivery, and integrations for customers across different industries, working closely with mentors and senior team members.

Responsibilities

• Support customers in understanding the value of Infobip solutions and services
• Learn about customer business needs and identify suitable Infobip products and solutions
• Assist in designing solutions that address customer business and technical requirements
• Collect technical requirements and contribute to solution designs and integration plans
• Support technical and security questionnaire processes for customer projects
• Conduct product demos and proof-of-concept presentations with guidance from senior colleagues
• Configure and implement Infobip solutions for new and existing customers
• Deliver technical documentation, customer training sessions, and meeting summaries

Must haves

• Interest in customer communication, technology, and solution-oriented problem solving
• Foundational understanding of technical concepts related to software, APIs, integrations, or cloud technologies
• Ability to communicate clearly with both technical and non-technical stakeholders
• Fluent in English and Arabic, both written and spoken
• Organized and detail-oriented approach to documentation and project-related activities
• Comfortable working collaboratively with mentors, engineers, and cross-functional teams

Nice to haves

• Exposure to customer-facing technical roles through internships, student projects, or previous work experience
• Familiarity with communication platforms, SaaS products, APIs, or integration concepts
• Experience using AI tools for learning, research, automation, or productivity tasks

What the company offers

• Fair compensation aligned with experience, industry, and market standards, with performance-driven bonuses and regular reviews
• Flexible work arrangements combining in-person collaboration with remote work and flexible working hours
• Employee Stock Ownership Plan (ESOP) to share in company success
• Work-life balance with flexible time off and hybrid work model tailored to local regulations
• Career development through internal mobility, mentorship, upskilling programs, and international mobility opportunities

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