Solution Engineer

Job Summary

As a Pre-Sales Solutions Engineer, you will serve as the technical lead during the sales cycle, working with Account Managers to support new business and growth opportunities. You will take a consultative approach to help customers understand how AvePoint solutions address their technical and business needs, combining technical expertise with customer engagement and commercial awareness.

Responsibilities

• Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person
• Lead technical discovery sessions and present solution overviews and deep dives
• Support customers through evaluation, proof-of-concept and decision-making stages
• Build and configure demo and proof-of-concept environments
• Contribute to RFI/RFP responses, articulating business value and technical capability
• Partner with Sales to understand customer objectives and position solutions effectively
• Build strong relationships with key business and technical stakeholders
• Support partner and marketing activities including events, webinars and workshops

Requirements

• Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders
• Fluent in English and Arabic
• Ability to translate technical concepts into clear business value
• Commercial mindset with an interest in sales and customer outcomes
• Experience with Microsoft 365 technologies, including SharePoint Online
• Knowledge of Microsoft Azure and identity technologies such as Entra ID
• Understanding of identity, access and permissions management
• Familiarity with networking basics including TCP/IP, DNS, Active Directory, SMTP and DHCP
• Knowledge of data protection, backup, migration and governance concepts
• Understanding of SharePoint architecture and cloud/hybrid environments

We refresh listings regularly, but some roles close early on the source platform.