Solution Advisor – SAP Next Gen Academy for Customer Success

Job Summary

Join SAP’s Academy for Customer Success as a Solution Advisor, where you will complete a 10-month development program designed for early-career talent. You will work closely with customers and prospects to identify business challenges, deliver software demonstrations, and support the sales team while gaining hands-on experience with SAP solutions and emerging technologies.

Responsibilities

• Complete a 10-month structured program that builds foundational skills for a customer-facing career at SAP
• Participate in discovery sessions, executive meetings, and presentations to understand customer business challenges
• Deliver software demonstrations that communicate SAP’s value proposition to customers
• Receive on-the-job training under mentorship of a senior Solution Advisor while working with customers
• Lead customer discovery sessions and survey activities to uncover business challenges and innovation opportunities
• Create and deliver software demonstrations that differentiate SAP from competitive offerings
• Provide demand generation support through marketing events and deal execution support including request for proposal responses
• Participate in experiential learning opportunities with colleagues globally to acquire business, industry, and SAP solution skills

Requirements

• 2-3 years of professional experience with strong foundation in technical and business processes
• Exposure to relevant technologies and solutions with demonstrated customer-facing skills
• Technical and business process knowledge combined with hands-on experience using relevant technologies and industry-standard tools
• Cooperative and productive approach to working relationships internally and externally
• Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results
• Understanding of AI fundamentals, uses, and ethics to identify business problems solvable with AI
• Strong business acumen with demonstrated knowledge of business processes and/or industries
• Proficiency in English and Italian to engage with global and local networks
• Curious and agile mindset with passion for learning and resilience to adapt in fast-paced environments
• Strong problem-solving, project management, and creative thinking skills with ability to collaborate across teams and communicate clearly

What the company offers

• Full-time employment from day one with practical learning applications
• Hybrid work setup consisting of three days per week in office or on-site with customers or partners
• Four weeks spread across two trips to San Ramon, California for immersive hands-on learning and networking
• Access to a supportive global network and tailored development opportunities
• Competitive pay and benefits

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