Job Summary
The Senior in Assurance Operations Support at Deloitte is responsible for managing daily operational tasks, improving processes, and supporting leadership with data-driven insights and reporting to enhance audit efficiency and quality.
Responsibilities
- Manage daily operational activities and assist in prioritizing business needs.
- Identify and implement improvements in operational processes and efficiency.
- Prepare regular and ad hoc reports, presentations, and materials for leadership and stakeholders.
- Analyze business and operational data to provide actionable insights for decision-making.
- Review data accuracy, trends, and performance indicators, highlighting areas for improvement.
- Create dashboards and reporting tools to monitor key business metrics.
- Translate data analysis into clear presentations for meetings and executive discussions.
- Collaborate proactively with stakeholders to resolve operational challenges and suggest solutions.
Requirements
- Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field.
- Over 5 years of experience in data analysis, reporting, and dashboard development, preferably at a Big Four firm.
- Strong analytical and problem-solving skills with ability to interpret data and recommend actions.
- Proficiency in Excel and PowerPoint for preparing high-quality reports and presentations.
- Experience with reporting and visualization tools such as Power BI or Tableau is preferred.
- Ability to manage and review data accurately, identify trends, and support performance analysis.
- Self-driven and able to work independently in a fast-paced environment.
- Strong communication and stakeholder management skills, confident in engaging senior leadership.
- Capability to balance operational support with continuous improvement and strategic thinking.
- Knowledge of applying AI in audit contexts, including prompt engineering and professional scepticism towards AI outputs.
- Understanding of responsible AI use in professional services, including governance, confidentiality, and use of firm-approved AI tools.
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Country: Jordan
City: Amman
Job Category: Consulting
Job Type: Full Time
Company Name: Deloitte
Seniority level: Mid-Senior level
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