Product Manager

Job Summary

Lead the end-to-end product strategy and execution for the shipper experience on Madar’s digital logistics platform. Own the product vision, roadmap, and delivery across shipment creation, carrier matching, tracking, and payment—working across product, technology, operations, and commercial teams to drive adoption and revenue growth.

Responsibilities

• Own the product vision, strategy, and roadmap for shipper experience aligned with Madar’s strategic and commercial objectives
• Conduct discovery efforts including shipper interviews, market and competitor analysis, problem validation, and hypothesis testing
• Translate complex problem spaces into clear problem statements, success metrics, and product direction
• Develop business cases for new initiatives, defining expected impact and assessing risks and trade-offs
• Analyze shipper behavior, funnel performance, and operational data to identify opportunities for activation, engagement, and retention
• Collaborate with cross-functional stakeholders across Product, Commercial, Business Development, Operations, Finance, and Technology
• Partner with commercial and business development teams to incorporate enterprise and mid-market shipper insights into the roadmap
• Communicate progress, risks, dependencies, and trade-offs to stakeholders and provide strategic recommendations

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or related field
• 3-4 years of experience in Product Management, ideally in logistics, supply chain technology, digital marketplaces, SaaS, or e-commerce platforms
• Proven experience owning products or initiatives end-to-end, including discovery and hands-on execution with engineering teams
• Experience working in high-ambiguity environments such as new ventures, 0-to-1 products, or complex growth initiatives
• Strong track record of using data, user research, and experimentation to inform product decisions
• Strong problem-framing and decision-making skills, particularly with incomplete information
• Ability to move between strategic thinking and detailed execution
• Excellent communication and influence skills in technical and commercial contexts; fluency in English required, Arabic a strong plus
• Solid understanding of Agile product development practices and modern product discovery techniques
• Comfort with analytics tools, defining KPIs, and building metrics-driven roadmaps; pragmatic, outcome-oriented mindset with strong ownership

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