Lead AI Technical Solution Sales Support

Job Summary

Lead AI business growth across EMEA as Customer Solution Responsible and Business Development Lead. Drive customer engagement, solution development, and AI adoption initiatives while acting as the single point of contact for the BOS AI Program across the Market Area.

Responsibilities

• Identify, qualify, and develop AI opportunities with telecom customers across EMEA
• Lead customer discussions, workshops, and executive engagements to position Ericsson AI solutions
• Lead RFQ/RFP responses, proposal development, and business cases for complex AI deals
• Build strategic relationships with Customer Units, CTO/CIO/CDO organizations, and key stakeholders
• Own end-to-end solutioning for AI opportunities from early engagement through contract signature
• Translate customer business challenges into clear AI use cases and value propositions
• Define high-level architecture, scope, and delivery model in collaboration with Solution Architects and Service Delivery teams
• Drive customer AI adoption programs, including onboarding, change management, and success metrics definition

Must haves

• Experience with AI/ML, data analytics, or automation solutions in telecom
• Several years of experience in telecom or ICT sales, pre-sales, or solution consulting in an operator or vendor environment
• Proven track record selling complex technology solutions to C-level and senior stakeholders
• Strong understanding of telecom network and operations domains (RAN, Core, Transport, IT/OSS/BSS, CX/Service Operations)
• Strong experience in Presales or equivalent complex opportunity set-up
• Demonstrated ability to build business cases, pricing structures, and value-based proposals

Nice to haves

• Familiarity with Ericsson portfolio, including Ericsson Operations Engine, Cognitive Software, Analytics solutions, and Managed Services
• Experience working across multiple countries or Market Areas with multicultural teams and customers
• Exposure to cloud, data platforms, and modern software delivery models such as SaaS and managed services

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