IT System Administrator

Job Summary

The IT Systems Administrator designs, implements, maintains, and secures the organisation’s on-premises and cloud IT infrastructure. The role ensures high availability, performance, and security of all IT systems supporting business operations, working 5 days onsite at the Amman office.

Responsibilities

• Administer and maintain Windows Server environments across versions 2008 R2 through 2022, including Active Directory, DNS, DHCP, Group Policy, and file/print services.
• Manage HPE SimpliVity hyperconverged infrastructure, including cluster health monitoring, storage and compute resource management, backup, and disaster recovery configuration.
• Manage Microsoft 365 tenant administration, licensing, and service health, including Entra ID, Exchange Online, Intune, SharePoint Online, and Teams.
• Configure and maintain FortiGate firewalls, including security policies, VPN, NAT rules, and traffic monitoring.
• Administer Mikrotik switches, including VLAN configuration, trunking, port management, and network segmentation.
• Manage patch management processes across servers and endpoints using RMM tooling, ensuring timely deployment and compliance reporting.
• Perform regular system backups, test disaster recovery procedures, and maintain accurate documentation of systems and configurations.
• Provide Tier 2/3 technical support for infrastructure-related incidents and participate in on-call support rotation as required.

Must haves

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Minimum 3–5 years of experience in a systems administration role managing enterprise Windows Server environments.
• Hands-on experience with Windows Server 2008–2022 administration, Microsoft 365, Entra ID, Exchange Online, and Intune.
• Hands-on experience with HPE SimpliVity or similar HCI platforms, FortiGate firewall configuration, and Mikrotik switch configuration and VLAN design.
• Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, routing, VLANs, and VPN.
• Fluency in English both written and verbal.

Nice to haves

• Cambridge English Language Test with minimum C1 or C2 result.
• MCSA: Microsoft Certified Solutions Administrator, Fortinet FCP (Fortinet Certified Professional), or Mikrotik MTCNA certification.
• ITIL Foundation certification.
• Experience with patch management and vulnerability remediation processes.

We refresh listings regularly, but some roles close early on the source platform.