Forward Deployed Engineer

Job Summary

As a Forward Deployed Engineer at Wonderful, you will embed with enterprise customers to understand their workflows, identify where AI can create value, and build production systems that deliver measurable business impact.

Responsibilities

• Embed with customers to understand their workflows, constraints, and success measures.
• Convert loosely defined operational problems into clear technical plans and production systems.
• Design and build AI agents that integrate with customer tools, data, and business processes.
• Own deployments from prototype through launch, monitoring, and continuous improvement.
• Test with real-world data, measure business outcomes, and iterate based on evidence.
• Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
• Partner with Wonderful’s Product and Engineering teams to improve the core platform.
• Transform lessons from individual deployments into reusable tools, patterns, and best practices.

Must haves

• 5+ years of experience building software or solving complex technical problems.
• Strong foundations in software architecture, system design, and production engineering.
• Experience working across APIs, integrations, data flows, and distributed systems.
• Ability to bring structure and momentum to ambiguous problems.
• Confidence working directly with customers, from operational teams to technical stakeholders.
• Clear communication, sound judgment, and strong sense of ownership.

Nice to haves

• Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.
• Experience building AI agents, workflow automation, or conversational systems.
• Familiarity with LLM evaluation, observability, and reliability in production.
• Experience deploying and improving systems in complex enterprise environments.

We refresh listings regularly, but some roles close early on the source platform.