Job Summary
This role is responsible for managing and enhancing the Dynatrace monitoring platform to convert data from applications, infrastructure, and user experience into actionable business insights.
Responsibilities
- Administer and improve Dynatrace for applications and infrastructure monitoring.
- Create dashboards, alerts, synthetics, and Real User Monitoring setups.
- Analyze logs, metrics, and traces to detect performance problems and root causes.
- Oversee releases and proactively identify risks related to performance, reliability, and capacity.
- Collaborate with Engineering, SRE, Infrastructure, and Security teams to enhance observability.
- Manage monitoring coverage, platform efficiency, and Dynatrace usage.
- Utilize AI-assisted tools to speed up analysis, automation, and reporting.
Requirements
- 5+ years of experience in monitoring, observability, or application performance engineering.
- 3+ years of hands-on experience with Dynatrace in production environments.
- Strong knowledge of OneAgent, ActiveGate, DQL, dashboards, synthetics, RUM, and Davis AI.
- Experience with Datadog, ELK/Elasticsearch, Prometheus, Grafana, or similar tools.
- Experience monitoring Kubernetes, .NET applications, databases, and cloud environments.
- Working knowledge of Linux/Bash and PowerShell.
- Strong analytical, troubleshooting, and communication skills.
- Familiarity with AI/agentic tools such as Copilot, Claude, Codex, or Gemini.
Nice to haves
- Dynatrace certification.
- Experience with OpenTelemetry.
- Experience in financial services, insurance, government, or other regulated industries.
What the company offers
- Onsite work model, 5 days per week in Amman, Jordan.
We refresh listings regularly, but some roles close early on the source platform.
Country: Jordan
City: Amman
Job Category: Software Engineering
Workplace type: On-site
Job Type: Full Time
Company Name: First.tech Group
Seniority level: Mid-Senior level

