Dynatrace Engineer

Job Summary

This role is responsible for managing and enhancing the Dynatrace monitoring platform to convert data from applications, infrastructure, and user experience into actionable business insights.

Responsibilities

  • Administer and improve Dynatrace for applications and infrastructure monitoring.
  • Create dashboards, alerts, synthetics, and Real User Monitoring setups.
  • Analyze logs, metrics, and traces to detect performance problems and root causes.
  • Oversee releases and proactively identify risks related to performance, reliability, and capacity.
  • Collaborate with Engineering, SRE, Infrastructure, and Security teams to enhance observability.
  • Manage monitoring coverage, platform efficiency, and Dynatrace usage.
  • Utilize AI-assisted tools to speed up analysis, automation, and reporting.

Requirements

  • 5+ years of experience in monitoring, observability, or application performance engineering.
  • 3+ years of hands-on experience with Dynatrace in production environments.
  • Strong knowledge of OneAgent, ActiveGate, DQL, dashboards, synthetics, RUM, and Davis AI.
  • Experience with Datadog, ELK/Elasticsearch, Prometheus, Grafana, or similar tools.
  • Experience monitoring Kubernetes, .NET applications, databases, and cloud environments.
  • Working knowledge of Linux/Bash and PowerShell.
  • Strong analytical, troubleshooting, and communication skills.
  • Familiarity with AI/agentic tools such as Copilot, Claude, Codex, or Gemini.

Nice to haves

  • Dynatrace certification.
  • Experience with OpenTelemetry.
  • Experience in financial services, insurance, government, or other regulated industries.

What the company offers

  • Onsite work model, 5 days per week in Amman, Jordan.

We refresh listings regularly, but some roles close early on the source platform.

Country: Jordan
City: Amman
Job Category: Software Engineering
Workplace type: On-site
Job Type: Full Time
Company Name: First.tech Group
Seniority level: Mid-Senior level

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