CVM / Segmentation Specialist

Job Summary

Hands-on CVM and segmentation specialist role supporting customer segmentation, profiling, and campaign targeting for a Retail Banking client. Focus on converting customer data into actionable commercial insights that drive campaign performance.

Responsibilities

  • Build and maintain customer segmentation models based on behavior, value, and lifecycle stage
  • Conduct customer profiling and behavioral analysis to identify targeting opportunities
  • Support campaign targeting by translating segmentation outputs into actionable audience lists
  • Analyze campaign performance and customer response, feeding insights back into segmentation logic
  • Develop and maintain BI/reporting dashboards to track CVM metrics and campaign KPIs
  • Collaborate with marketing, BI, and product teams to convert data into commercial actions
  • Continuously refine segmentation frameworks based on performance data and business feedback

Must haves

  • Strong background in Retail Banking / CVM analytics
  • Hands-on experience building segmentation models (RFM, behavioral, value-based, etc.)
  • Proven customer behavior analysis and profiling experience
  • Strong BI/reporting skills (Power BI, Tableau, SQL, or similar)
  • Ability to translate data into actionable commercial/campaign recommendations

Nice to haves

  • Experience with campaign management platforms (SAS CI, Adobe Campaign, etc.)
  • Exposure to predictive/propensity modeling
  • Prior experience in a banking or telco CVM function specifically

What the company offers

  • Work on high-impact, data-driven initiatives with a leading Retail Banking client
  • Collaborative, hands-on environment with direct visibility into campaign outcomes
  • Opportunity to shape segmentation strategy from the ground up

We refresh listings regularly, but some roles close early on the source platform.

Country: Saudi Arabia
City: Riyadh
Job Category: AI/ML / Data Science
Job Type: Full Time
Company Name: CodeNinja Inc.
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