Clinical Application Specialist – Point of Care & Blood Gas

Job Summary

The Clinical Application Specialist supports Radiometer’s diagnostic solutions throughout the customer journey, including pre-sales, installation, training, troubleshooting, and post-implementation follow-up to ensure successful adoption and customer satisfaction.

Responsibilities

• Assist sales teams with customer meetings, product demonstrations, and trials.
• Present clinical and technical benefits of Radiometer solutions to customers.
• Deliver training on product use, maintenance, and clinical interpretation.
• Support installation verification, validation, and quality control processes.
• Troubleshoot application and workflow issues, coordinating with service and IT teams.
• Conduct post-go-live follow-ups to review performance and identify support needs.
• Build relationships with key stakeholders to support customer retention and growth.
• Lead or assist regional product application and marketing activities.

Requirements

• Bachelor’s degree in clinical laboratory science, Biomedical Science, Biotechnology, Biomedical Engineering, or related field.
• At least 5 years of experience in clinical application, diagnostics, laboratory, POCT, or IVD roles.
• Experience in sales support or product application support.
• Strong knowledge of Diagnostics, Laboratory, or Point-of-Care Testing.
• Fluency in English and Arabic.
• Understanding of laboratory workflows, validation, quality control, and troubleshooting.
• Ability to support customers from pre-sales through post-go-live stages.
• Strong customer relationship management and communication skills.
• Capability to collaborate with cross-functional teams and engage key decision makers.
• Commercial awareness and problem-solving skills.

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