Application Engineer – Dental

Job Summary

Provide comprehensive pre-sales and after-sales technical support for dental products, including demonstrations, installation, training, and troubleshooting. Develop application cases and technical documentation while gathering customer feedback to drive product improvements.

Responsibilities

• Deliver pre-sales demonstrations, product installation, debugging, and equipment usage training
• Provide after-sales problem solving and equipment maintenance services
• Train clients on newly launched application solutions and product functions
• Create application cases, technical documents, and training materials
• Record, maintain, and analyze after-sales data; report technical issues to supervisors and R&D department
• Assist R&D in testing new product software, hardware, and materials with improvement feedback
• Support on-site activities such as exhibitions and competitions with product demonstrations
• Monitor client and competitor market information and collect feedback for product improvement suggestions

Requirements

• Dental-related major or experience in the dental industry
• Basic knowledge of computer software and hardware
• Knowledge of equipment software and hardware for dental product support
• Proficiency in English and Farsi
• Strong speaking, listening, reading, and writing skills
• Proactive, responsible, studious, analytical, and quick learner
• Strong communication and teamwork abilities
• Based in Riyadh or Dammam

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