Account Executive

Job Summary

The Account Executive at Unifonic is responsible for remotely developing and achieving sales targets by building strong relationships with strategic clients and promoting the company’s solutions to meet client needs.

Responsibilities

• Expand the customer base and enhance existing business relationships while reporting relevant data.
• Create compelling sales presentations for potential clients.
• Maintain records of sales leads and account status using the Customer Relationship Management System (CRM).
• Identify key decision-makers and arrange meetings to initiate the sales process.
• Achieve quarterly sales targets set by management.
• Regularly follow up with existing clients to cross-sell and up-sell products and services.
• Keep clients informed about new products and sales updates, renew contracts timely, and maintain clear sales records.
• Resolve customer issues and complaints to maintain trust and satisfaction.

Requirements

• At least 2 years of recent hands-on experience in B2B within the Information Technology or Telecom industry.
• Strong skills in territory development, lead generation, and qualification.
• Good understanding of the sales cycle, sales management, and various industries.
• Effective communication with excellent influencing and negotiation abilities.
• Bachelor’s degree in Business Administration, Marketing, or related fields.
• Comfortable engaging with high-level decision-makers.
• Excellent organizational, planning, and time management skills.
• Fluent in English and Arabic with strong writing and verbal communication skills.
• Basic to practical knowledge of AI tools (Level L2-L3) applied in sales tasks, including prospecting, outreach personalization, CRM insights, and pipeline management, with familiarity of ChatGPT, Microsoft Copilot, or Gemini.
• Experience with CRM and sales pipeline management, B2B IT/Telecom solutions, lead generation, enterprise account management, solution selling, sales forecasting, opportunity management, cross-selling, upselling, contract renewals, sales presentations, and engaging key stakeholders.

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