Manager, Renewals – Territory Accounts

Job Summary

The Manager, Renewals – Territory Accounts leads a team of Renewals Representatives to drive customer retention, renewal success, and revenue protection. The role focuses on coaching the team to meet and exceed renewal targets while ensuring a positive customer experience.

Responsibilities

• Lead and develop a team of Renewals Representatives for Territory Accounts.
• Meet and surpass targets related to renewals, customer retention, and revenue.
• Provide ongoing coaching, conduct renewal reviews, and enhance sales skills within the team.
• Manage the renewal pipeline and forecasting to maintain clear visibility of opportunities and risks.
• Guide the team in identifying renewal risks, handling customer objections, and closing renewals effectively.
• Report on performance metrics including renewal rates, pipeline status, forecast accuracy, and revenue results.
• Collaborate with Territory Sales, Customer Success, Sales Operations, Channel Team, partners, and distributors to align on customer priorities and renewal execution.
• Identify gaps in partner or distributor capacity and work with the Channel Team to resolve them.

Must haves

• 7+ years in sales, renewals, account management, or related commercial roles in B2B, SaaS, or technology sectors.
• 5+ years managing people, preferably leading quota-carrying or customer-facing commercial teams.
• Proven track record of meeting or exceeding sales, renewal, retention, or revenue goals.
• Strong skills in pipeline management, forecasting, and performance oversight.
• Effective coaching and people development capabilities.
• Customer-focused and commercially minded leadership style.

Nice to haves

• Experience supporting high-volume customer segments.
• Experience working with channel partners, ecosystem partners, and distributors.
• Familiarity with Salesforce or similar CRM and forecasting tools.

What the company offers

• Competitive compensation including base salary, annual bonuses, commissions, stock grants, and benefits.
• Work schedule from Sunday to Thursday with hybrid work requiring at least three days in the Autodesk office.
• Culture focused on belonging and professional growth.
• In-person onboarding and identity verification may be required.

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