BDH Technical Sales Support

Job Summary

The BDH Technical Sales Support role at Metso in Riyadh involves supporting sales growth by developing opportunities, assisting customer applications, promoting upgrades, and collaborating with various teams to deliver technical solutions in the Middle East.

Responsibilities

• Support and/or lead sales activities for BDH products in the Middle East region.
• Provide technical sales support for Classifiers, HGMS, Thickeners, Flotation, Filters, Automation, and Hydrometallurgy products.
• Develop technical knowledge of Filters and Hydrometallurgy products to evaluate customer RFQs and application needs.
• Visit customer sites with sales and service teams to assess operations, identify improvements, gather technical data, and recommend solutions.
• Support sales funnel generation, campaigns, quotations, upgrade and modernization opportunities.
• Collaborate with Product Lines and PCS teams to enhance value propositions and increase customer awareness of Metso solutions.
• Use internal tools such as Enovia, Product Wiki, Tacton, and Value Calculators for proposal and technical solution development.
• Assist with commissioning, troubleshooting, process optimization, spare parts selection, and technical discussions as needed.

Requirements

• Basic product knowledge of Hydrometallurgy and Filters to understand customer requirements and RFQs.
• Fundamental understanding of mineral processing principles including particle size, density, pressure, reagents, filtration, flotation, and thickening.
• Awareness of upgrade and modernization opportunities in flotation, thickener, automation, and related BDH products.
• Ability to engage with Product Lines, engineering teams, and customers to identify value-adding solutions.
• Working knowledge of internal engineering and sales support tools.
• Degree in Mechanical, Process, Metallurgical, Chemical Engineering or equivalent.
• 7-10 years of experience in technical sales support, application engineering, mineral processing, field service, or maintenance in mining and minerals processing.
• Experience with filters, hydrometallurgy, flotation, thickening, automation, or related mineral processing technologies is highly desirable.
• Proven ability to support business growth through technical solution selling and customer engagement.
• Strong communication and presentation skills.
• Willingness to travel extensively across the Middle East and internationally as required.
• Basic understanding of SAP, Salesforce, and A.I.

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