Site Reliability Engineer Manager (SREM)

Job Summary

We are seeking a Senior Site Reliability Engineer to lead reliability and performance initiatives across the engineering organization. You will apply software engineering principles to system administration, building fault-tolerant infrastructure, establishing service level objectives, and ensuring platform availability and security while meeting KSA financial and data compliance requirements.

Responsibilities

• Define, measure, and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to balance feature velocity with system stability
• Design, build, and maintain cloud-native infrastructure on AWS, GCP, or Azure using Infrastructure as Code tools such as Terraform or Pulumi
• Build automation tools to eliminate manual work in provisioning, scaling, failover, and deployment processes
• Lead incident management processes, participate in on-call rotations, and conduct blameless post-mortems to prevent recurring issues
• Implement comprehensive monitoring, logging, and alerting systems using tools like Prometheus, Grafana, Datadog, or ELK stack
• Optimize deployment pipelines with development teams for speed, safety, and reliability
• Collaborate with security teams to implement security practices and ensure infrastructure compliance with KSA regulations including SAMA, NCA, and PDPL data localization requirements
• Mentor junior engineers and foster a culture of reliability and operational excellence

Must haves

• 5+ years of experience in Software Engineering, DevOps, or SRE roles, with at least 2 years in a senior capacity
• Deep, hands-on experience with major cloud providers, preferably AWS or GCP
• Strong proficiency in container orchestration, specifically Kubernetes and Docker
• Strong programming skills in at least one language such as Go, Python, or Java
• Proven experience with Infrastructure as Code tools such as Terraform or Ansible
• Deep understanding of Linux operating systems, networking (TCP/IP, DNS, routing), and distributed systems architecture
• Excellent verbal and written communication skills in English, with Arabic as a strong plus

Nice to haves

• Prior experience working in a Fintech, Proptech, or highly regulated environment
• Familiarity with Saudi Arabian financial and data privacy regulations (SAMA, NCA frameworks)
• Experience with database reliability including PostgreSQL, Redis, and Kafka

We refresh listings regularly, but some roles close early on the source platform.