Jira Administrator/ Developer

Job Summary

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Jira Administrator / Developer in Saudi Arabia.

Key Responsibilities

• Administer and optimize Jira Cloud, Jira Server/Data Center, and Confluence environments, including workflows, schemes, permissions, roles, and user management.
• Manage integrations with directories (AD/IdP), SSO configurations, and user/group structures to ensure secure and efficient access control.
• Monitor and improve Jira performance and reliability, analyzing bottlenecks related to databases, indexing, plugins, and custom fields.
• Configure monitoring systems to track uptime, latency, error rates, and system health metrics.
• Design and implement automation solutions using Jira Automation, ScriptRunner, and custom scripts in Groovy or Python.
• Develop and maintain REST API integrations with CI/CD pipelines, monitoring tools, and internal platforms.
• Establish and enforce Jira configuration standards, governance policies, and upgrade strategies for plugins and platform versions.
• Gather business requirements, design scalable Jira solutions, and provide internal consulting and advanced troubleshooting support.

Requirements

• Strong hands-on experience with Jira Software (Cloud and Server/Data Center), including workflows, boards, schemes, and advanced JQL.
• Experience with Jira Service Management (queues, SLAs, request types) is preferred.
• Solid knowledge of the Atlassian ecosystem, including Confluence, Bitbucket, and IdP/LDAP integrations (SSO, group synchronization).
• Proficiency in Groovy (ScriptRunner: post-functions, listeners, scheduled jobs) and Python (utilities, migrations, bulk operations, integrations).
• Experience working with Jira/Atlassian REST APIs, including authentication, pagination, and rate limits.
• Understanding of performance and SRE concepts such as SLI/SLO/SLA, latency management, error rates, logs, and metrics.
• Familiarity with Linux systems and Jira-supported databases (PostgreSQL, Oracle, SQL Server).
• Experience integrating Jira with CI/CD tools (Jenkins, GitLab, GitHub, Bitbucket) and event-driven systems via webhooks.
• Strong analytical, problem-solving, and communication skills with the ability to support complex scenarios across distributed teams.

What We Offer

• Full-time remote opportunity with global collaboration.
• 28 calendar days of paid vacation annually.
• 7 additional wellness days per year for flexibility and personal recovery.
• Referral bonuses up to $5,000 for successful candidate recommendations.
• 50% reimbursement for professional training, conferences, and industry events.
• Corporate discount for English language lessons.
• Health benefits including up to $1,000 gross per year reimbursement for medical insurance or healthcare expenses (where corporate insurance is not applicable).
• Workplace setup support, including fully equipped office/co-working options or up to $1,000 gross reimbursement every three years for home office expenses.
• Internal gamified recognition system with redeemable rewards such as merchandise, team-building activities, and wellness experiences.