{"id":9783,"date":"2026-10-20T19:00:12","date_gmt":"2026-10-20T19:00:12","guid":{"rendered":"https:\/\/mawahebna.com\/?post_type=awsm_job_openings&#038;p=9783"},"modified":"2026-10-20T19:00:14","modified_gmt":"2026-10-20T19:00:14","slug":"business-support-specialist-equiti-group-amman","status":"publish","type":"awsm_job_openings","link":"https:\/\/mawahebna.com\/ar\/job\/business-support-specialist-equiti-group-amman\/","title":{"rendered":"\u0623\u062e\u0635\u0627\u0626\u064a \u062f\u0639\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 (Business Support Specialist)"},"content":{"rendered":"\n<div class=\"mjbar\" dir=\"rtl\" lang=\"ar\">\n<p class=\"mjbar-intro\">\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 Equiti Group \u0641\u064a \u0639\u0645\u0651\u0627\u0646 \u0639\u0646 \u0641\u0631\u0635\u0629 \u0644\u0648\u0638\u064a\u0641\u0629 \u0623\u062e\u0635\u0627\u0626\u064a \u062f\u0639\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a \u0648\u0636\u0645\u0627\u0646 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0628\u0633\u0644\u0627\u0633\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629.<\/p>\n<h2 class=\"mjbar-h2\">\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<ul class=\"mjbar-facts\">\n<li><strong>\u0627\u0644\u0634\u0631\u0643\u0629:<\/strong> Equiti Group<\/li>\n<li><strong>\u0627\u0644\u0645\u062f\u064a\u0646\u0629:<\/strong> \u0639\u0645\u0651\u0627\u0646 (Amman)<\/li>\n<li><strong>\u0627\u0644\u062f\u0648\u0644\u0629:<\/strong> \u0627\u0644\u0623\u0631\u062f\u0646 (Jordan)<\/li>\n<li><strong>\u0646\u0648\u0639 \u0627\u0644\u062f\u0648\u0627\u0645:<\/strong> \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 (Full Time)<\/li>\n<li><strong>\u0627\u0644\u0645\u0633\u062a\u0648\u0649:<\/strong> \u0645\u062a\u0648\u0633\u0637 \u0625\u0644\u0649 \u0623\u0648\u0644 (Mid-Senior level)<\/li>\n<li><strong>\u0627\u0644\u0645\u062c\u0627\u0644:<\/strong> \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (Information Technology)<\/li>\n<\/ul>\n<p class=\"mjbar-notice\">\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u064a\u0647\u0627 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629\u060c \u0648\u0647\u064a \u0645\u0639\u0631\u0648\u0636\u0629 \u0623\u062f\u0646\u0627\u0647 \u0643\u0645\u0627 \u0648\u0631\u062f\u062a \u0645\u0646 \u0635\u0627\u062d\u0628 \u0627\u0644\u0639\u0645\u0644 \u062f\u0648\u0646 \u0623\u064a \u062a\u0639\u062f\u064a\u0644 \u0623\u0648 \u062a\u0631\u062c\u0645\u0629.<\/p>\n<\/div>\n<div class=\"mjbar-en\" dir=\"ltr\" lang=\"en\">\n<h3>Job Summary<\/h3><p>The Business Support Specialist at Equiti in Amman provides technical and business assistance by troubleshooting issues, managing user relationships, monitoring system performance, and supporting cross-functional teams to ensure smooth service delivery.<\/p><h3>Responsibilities<\/h3><ul><li>Troubleshoot, diagnose, and resolve problems across applications and systems.<\/li><li>Communicate effectively with users to address concerns and provide timely solutions.<\/li><li>Monitor system performance and proactively handle production issues.<\/li><li>Analyze data to identify trends and support business decisions.<\/li><li>Develop documentation such as user guides and technical references.<\/li><li>Collaborate with Product, QA, Development, and Business Units for successful service delivery.<\/li><li>Support release activities and ensure proper handover to business users.<\/li><li>Prepare management reports including status updates and KPI performance.<\/li><\/ul><h3>Requirements<\/h3><ul><li>2\u20135 years of experience in technical or business support roles like System Engineer, Technical Business Analyst, or Developer.<\/li><li>Experience with CRMs, web applications, and databases.<\/li><li>Strong technical skills in troubleshooting applications, databases, and integrations.<\/li><li>Proficiency in SQL querying, log analysis, and basic knowledge of HTML, CSS, XML.<\/li><li>Familiarity with ITSM processes based on ITIL foundation.<\/li><li>Experience using ServiceNow, Salesforce, Atlassian Suite, or Microsoft DevOps.<\/li><li>Excellent customer service, communication, and conflict resolution skills.<\/li><li>Analytical thinking with problem-solving and decision-making abilities.<\/li><li>Ability to work under pressure and adapt in a fast-paced environment.<\/li><li>Knowledge of payment providers, trading platforms, mobile apps, and programming concepts (Python, C#, Angular, Flutter) is a plus.<\/li><\/ul><h3>What the company offers<\/h3><ul><li>Competitive salary package and performance-based bonus.<\/li><li>Medical insurance for employees and family members.<\/li><li>Smart working options and employee wellness initiatives.<\/li><li>Personalized career development and company lunch in the office.<\/li><li>Regular company events.<\/li><\/ul>\n\n<div class=\"mjb-apply-buttons\" style=\"display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:32px 0 16px\"><a class=\"mjb-apply-btn\" href=\"https:\/\/www.linkedin.com\/jobs\/view\/4480444312\/?utm_source=mawahebna&amp;utm_medium=job_board&amp;utm_campaign=linkedin_bridge\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Apply Here<\/a><a class=\"mjb-browse-btn\" href=\"https:\/\/mawahebna.com\/ar\/jobs\/\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Browse Other Jobs<\/a><\/div><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We refresh listings regularly, but some roles close early on the source platform.<\/p><\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0639\u0644\u0646 \u0634\u0631\u0643\u0629 Equiti Group \u0641\u064a \u0639\u0645\u0651\u0627\u0646 \u0639\u0646 \u0641\u0631\u0635\u0629 \u0644\u0648\u0638\u064a\u0641\u0629 \u0623\u062e\u0635\u0627\u0626\u064a \u062f\u0639\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":9782,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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\u0634\u0631\u0643\u0629 Equiti Group \u0641\u064a \u0639\u0645\u0651\u0627\u0646 \u0639\u0646 \u0641\u0631\u0635\u0629 \u0644\u0648\u0638\u064a\u0641\u0629 \u0623\u062e\u0635\u0627\u0626\u064a \u062f\u0639\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a [&hellip;]","_links":{"self":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/9783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media\/9782"}],"wp:attachment":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media?parent=9783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}