{"id":9337,"date":"2026-10-15T19:15:59","date_gmt":"2026-10-15T19:15:59","guid":{"rendered":"https:\/\/mawahebna.com\/?post_type=awsm_job_openings&#038;p=9337"},"modified":"2026-10-15T19:16:01","modified_gmt":"2026-10-15T19:16:01","slug":"managed-services-client-delivery-specialist-ntt-data-inc-riyadh","status":"publish","type":"awsm_job_openings","link":"https:\/\/mawahebna.com\/ar\/job\/managed-services-client-delivery-specialist-ntt-data-inc-riyadh\/","title":{"rendered":"\u0623\u062e\u0635\u0627\u0626\u064a \u062a\u0633\u0644\u064a\u0645 \u062e\u062f\u0645\u0627\u062a \u0645\u064f\u062f\u0627\u0631\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 (Managed Services Client Delivery Specialist)"},"content":{"rendered":"\n<div class=\"mjbar\" dir=\"rtl\" lang=\"ar\">\n<p class=\"mjbar-intro\">\u062a\u0642\u062f\u0645 \u0634\u0631\u0643\u0629 NTT DATA \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Managed Services Client Delivery Specialist\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u0633\u0644\u064a\u0645 \u062e\u062f\u0645\u0627\u062a \u0645\u064f\u062f\u0627\u0631\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0636\u0645\u0627\u0646 \u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627\u0647\u0645 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u062a\u0642\u0646\u064a\u0629 \u0645\u062a\u0637\u0648\u0631\u0629.<\/p>\n<h2 class=\"mjbar-h2\">\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<ul class=\"mjbar-facts\">\n<li><strong>\u0627\u0644\u0634\u0631\u0643\u0629:<\/strong> NTT DATA, Inc.<\/li>\n<li><strong>\u0627\u0644\u0645\u062f\u064a\u0646\u0629:<\/strong> \u0627\u0644\u0631\u064a\u0627\u0636 (Riyadh)<\/li>\n<li><strong>\u0627\u0644\u062f\u0648\u0644\u0629:<\/strong> \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 (Saudi Arabia)<\/li>\n<li><strong>\u0646\u0645\u0637 \u0627\u0644\u0639\u0645\u0644:<\/strong> \u0641\u064a \u0627\u0644\u0645\u0648\u0642\u0639 (On-site)<\/li>\n<li><strong>\u0646\u0648\u0639 \u0627\u0644\u062f\u0648\u0627\u0645:<\/strong> \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 (Full Time)<\/li>\n<li><strong>\u0627\u0644\u0645\u0633\u062a\u0648\u0649:<\/strong> \u0645\u062a\u0648\u0633\u0637 \u0625\u0644\u0649 \u0623\u0648\u0644 (Mid-Senior level)<\/li>\n<li><strong>\u0627\u0644\u0645\u062c\u0627\u0644:<\/strong> \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (Information Technology)<\/li>\n<\/ul>\n<p class=\"mjbar-notice\">\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u064a\u0647\u0627 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629\u060c \u0648\u0647\u064a \u0645\u0639\u0631\u0648\u0636\u0629 \u0623\u062f\u0646\u0627\u0647 \u0643\u0645\u0627 \u0648\u0631\u062f\u062a \u0645\u0646 \u0635\u0627\u062d\u0628 \u0627\u0644\u0639\u0645\u0644 \u062f\u0648\u0646 \u0623\u064a \u062a\u0639\u062f\u064a\u0644 \u0623\u0648 \u062a\u0631\u062c\u0645\u0629.<\/p>\n<\/div>\n<div class=\"mjbar-en\" dir=\"ltr\" lang=\"en\">\n<h3>Job Summary<\/h3><p>The Managed Services Client Delivery Specialist is responsible for managing the end-to-end delivery of managed services contracts to clients, ensuring service quality, client satisfaction, and contract profitability.<\/p><h3>Responsibilities<\/h3><ul><li>Ensure services are delivered according to agreed service definitions and SLAs to maintain client satisfaction.<\/li><li>Serve as the main contact for client inquiries, escalations, and feedback.<\/li><li>Understand client business needs to customize services accordingly.<\/li><li>Collaborate with technical teams to resolve client issues and maintain service quality.<\/li><li>Monitor client satisfaction regularly and take proactive steps to improve service quality.<\/li><li>Develop account plans to enhance client engagement and identify upselling or cross-selling opportunities.<\/li><li>Manage implementation of new services, upgrades, and projects, coordinating timelines and resources.<\/li><li>Ensure service delivery complies with contractual agreements and consult legal for contract escalations.<\/li><\/ul><h3>Requirements<\/h3><ul><li>Bachelor&#8217;s degree or equivalent in Information Technology, Business, or related field.<\/li><li>Relevant ITIL certification preferred.<\/li><li>Relevant project management certification such as PMP preferred.<\/li><li>Proven experience in managed services and support services environments.<\/li><li>Experience in service delivery, client management, and meeting SLAs and quality standards.<\/li><li>Experience monitoring contract performance and managing service delivery projects.<\/li><li>Strong communication, negotiation, and problem-solving skills.<\/li><li>Familiarity with ITIL or other IT service management frameworks.<\/li><li>Ability to work collaboratively with cross-functional teams and manage client relationships.<\/li><li>Strong organizational skills, attention to detail, and ability to work under pressure.<\/li><\/ul>\n\n<div class=\"mjb-apply-buttons\" style=\"display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:32px 0 16px\"><a class=\"mjb-apply-btn\" href=\"https:\/\/www.linkedin.com\/jobs\/view\/4469303724\/?utm_source=mawahebna&amp;utm_medium=job_board&amp;utm_campaign=linkedin_bridge\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Apply Here<\/a><a class=\"mjb-browse-btn\" href=\"https:\/\/mawahebna.com\/ar\/jobs\/\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Browse Other Jobs<\/a><\/div><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We refresh listings regularly, but some roles close early on the source platform.<\/p><\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0642\u062f\u0645 \u0634\u0631\u0643\u0629 NTT DATA \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Managed Services Client Delivery Specialist\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":9336,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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\u0634\u0631\u0643\u0629 NTT DATA \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Managed Services Client Delivery Specialist\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 [&hellip;]","_links":{"self":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/9337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media\/9336"}],"wp:attachment":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media?parent=9337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}