{"id":8472,"date":"2026-10-06T19:15:31","date_gmt":"2026-10-06T19:15:31","guid":{"rendered":"https:\/\/mawahebna.com\/?post_type=awsm_job_openings&#038;p=8472"},"modified":"2026-10-06T19:15:33","modified_gmt":"2026-10-06T19:15:33","slug":"technical-customer-success-manager-dell-technologies-riyadh","status":"publish","type":"awsm_job_openings","link":"https:\/\/mawahebna.com\/ar\/job\/technical-customer-success-manager-dell-technologies-riyadh\/","title":{"rendered":"\u0645\u062f\u064a\u0631 \u0646\u062c\u0627\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0641\u0646\u064a (Technical Customer Success Manager)"},"content":{"rendered":"\n<div class=\"mjbar\" dir=\"rtl\" lang=\"ar\">\n<p class=\"mjbar-intro\">\u062a\u0642\u062f\u0645 \u0634\u0631\u0643\u0629 Dell Technologies \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Technical Customer Success Manager\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0636\u0645\u0627\u0646 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u0641\u0639\u0627\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0645\u062c\u0627\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<h2 class=\"mjbar-h2\">\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<ul class=\"mjbar-facts\">\n<li><strong>\u0627\u0644\u0634\u0631\u0643\u0629:<\/strong> Dell Technologies<\/li>\n<li><strong>\u0627\u0644\u0645\u062f\u064a\u0646\u0629:<\/strong> \u0627\u0644\u0631\u064a\u0627\u0636 (Riyadh)<\/li>\n<li><strong>\u0627\u0644\u062f\u0648\u0644\u0629:<\/strong> \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 (Saudi Arabia)<\/li>\n<li><strong>\u0646\u0648\u0639 \u0627\u0644\u062f\u0648\u0627\u0645:<\/strong> \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 (Full Time)<\/li>\n<li><strong>\u0627\u0644\u0645\u062c\u0627\u0644:<\/strong> \u0646\u062c\u0627\u062d \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Success)<\/li>\n<\/ul>\n<p class=\"mjbar-notice\">\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u064a\u0647\u0627 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629\u060c \u0648\u0647\u064a \u0645\u0639\u0631\u0648\u0636\u0629 \u0623\u062f\u0646\u0627\u0647 \u0643\u0645\u0627 \u0648\u0631\u062f\u062a \u0645\u0646 \u0635\u0627\u062d\u0628 \u0627\u0644\u0639\u0645\u0644 \u062f\u0648\u0646 \u0623\u064a \u062a\u0639\u062f\u064a\u0644 \u0623\u0648 \u062a\u0631\u062c\u0645\u0629.<\/p>\n<\/div>\n<div class=\"mjbar-en\" dir=\"ltr\" lang=\"en\">\n<h3>Job Summary<\/h3><p>The Technical Customer Success Manager at Dell Technologies is responsible for managing service delivery processes and ensuring smooth resolution of technical issues and disputes. The role involves maintaining effective communication with customers on all activities from tactical to strategic levels.<\/p><h3>Responsibilities<\/h3><ul><li>Manage and oversee seamless service delivery processes including incident, change, and configuration management.<\/li><li>Resolve disputes and technical issues efficiently.<\/li><li>Provide clear and consistent communication to customers regarding all service activities.<\/li><li>Guide customers through service processes and lead review and improvement initiatives.<\/li><li>Serve as a point of contact for complex operational issues.<\/li><li>Ensure proactive communication and reliable service delivery.<\/li><\/ul><h3>Requirements<\/h3><ul><li>Ability to manage various service delivery processes such as incident, change, and configuration management.<\/li><li>Capability to resolve technical disputes and issues.<\/li><li>Strong communication skills for customer interaction at tactical and strategic levels.<\/li><li>Experience in leading reviews and improvement initiatives.<\/li><li>Competence in acting as a contact point for complex operational matters.<\/li><\/ul>\n\n<div class=\"mjb-apply-buttons\" style=\"display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:32px 0 16px\"><a class=\"mjb-apply-btn\" href=\"https:\/\/www.linkedin.com\/jobs\/view\/4474901056\/?utm_source=mawahebna&amp;utm_medium=job_board&amp;utm_campaign=linkedin_bridge\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Apply Here<\/a><a class=\"mjb-browse-btn\" href=\"https:\/\/mawahebna.com\/ar\/jobs\/\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Browse Other Jobs<\/a><\/div><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We refresh listings regularly, but some roles close early on the source platform.<\/p><\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0642\u062f\u0645 \u0634\u0631\u0643\u0629 Dell Technologies \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Technical Customer Success Manager\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":8471,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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\u0634\u0631\u0643\u0629 Dell Technologies \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0648\u0638\u064a\u0641\u0629 Technical Customer Success Manager\u060c \u062d\u064a\u062b \u064a\u0631\u0643\u0632 \u0627\u0644\u062f\u0648\u0631 \u0639\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a [&hellip;]","_links":{"self":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/8472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media\/8471"}],"wp:attachment":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media?parent=8472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}