{"id":5302,"date":"2026-09-04T19:00:18","date_gmt":"2026-09-04T19:00:18","guid":{"rendered":"https:\/\/mawahebna.com\/?post_type=awsm_job_openings&#038;p=5302"},"modified":"2026-09-04T19:00:20","modified_gmt":"2026-09-04T19:00:20","slug":"customer-platform-architect-middle-east-filigran-riyadh","status":"publish","type":"awsm_job_openings","link":"https:\/\/mawahebna.com\/ar\/job\/customer-platform-architect-middle-east-filigran-riyadh\/","title":{"rendered":"\u0645\u0639\u0645\u0627\u0631\u064a \u0645\u0646\u0635\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (Customer Platform Architect)"},"content":{"rendered":"\n<div class=\"mjbar\" dir=\"rtl\" lang=\"ar\">\n<p class=\"mjbar-intro\">\u062a\u0628\u062d\u062b Filigran \u0639\u0646 \u0645\u0639\u0645\u0627\u0631\u064a \u0645\u0646\u0635\u0629 \u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0644\u0639\u0645\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0646\u0634\u0631 \u0648\u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645. \u0633\u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u062f\u0639\u0645 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u062a\u0635\u0645\u064a\u0645 \u0648\u062a\u0646\u0641\u064a\u0630 \u0645\u0646\u0635\u0627\u062a\u0647\u0645\u060c \u0648\u0625\u062c\u0631\u0627\u0621 \u0641\u062d\u0648\u0635\u0627\u062a \u0635\u062d\u064a\u0629 \u0645\u0646\u062a\u0638\u0645\u0629\u060c \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629\u060c \u0648\u0627\u0644\u062a\u0639\u0627\u0648\u0646 \u0645\u0639 \u0641\u0631\u0642 \u0627\u0644\u0645\u0646\u062a\u062c \u0648\u0627\u0644\u062d\u0644\u0648\u0644.<\/p>\n<h2 class=\"mjbar-h2\">\u062a\u0641\u0627\u0635\u064a\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/h2>\n<ul class=\"mjbar-facts\">\n<li><strong>\u0627\u0644\u0634\u0631\u0643\u0629:<\/strong> Filigran<\/li>\n<li><strong>\u0627\u0644\u0645\u062f\u064a\u0646\u0629:<\/strong> \u0627\u0644\u0631\u064a\u0627\u0636 (Riyadh)<\/li>\n<li><strong>\u0627\u0644\u062f\u0648\u0644\u0629:<\/strong> \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 (Saudi Arabia)<\/li>\n<li><strong>\u0646\u0645\u0637 \u0627\u0644\u0639\u0645\u0644:<\/strong> \u0639\u0646 \u0628\u064f\u0639\u062f (Remotely)<\/li>\n<li><strong>\u0646\u0648\u0639 \u0627\u0644\u062f\u0648\u0627\u0645:<\/strong> \u062f\u0648\u0627\u0645 \u0643\u0627\u0645\u0644 (Full Time)<\/li>\n<li><strong>\u0627\u0644\u0645\u0633\u062a\u0648\u0649:<\/strong> \u0645\u062a\u0648\u0633\u0637 \u0625\u0644\u0649 \u0623\u0648\u0644 (Mid-Senior level)<\/li>\n<li><strong>\u0627\u0644\u0645\u062c\u0627\u0644:<\/strong> \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (Information Technology)<\/li>\n<\/ul>\n<p class=\"mjbar-notice\">\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0647\u0630\u0647 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0644\u064a\u0647\u0627 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629\u060c \u0648\u0647\u064a \u0645\u0639\u0631\u0648\u0636\u0629 \u0623\u062f\u0646\u0627\u0647 \u0643\u0645\u0627 \u0648\u0631\u062f\u062a \u0645\u0646 \u0635\u0627\u062d\u0628 \u0627\u0644\u0639\u0645\u0644 \u062f\u0648\u0646 \u0623\u064a \u062a\u0639\u062f\u064a\u0644 \u0623\u0648 \u062a\u0631\u062c\u0645\u0629.<\/p>\n<\/div>\n<div class=\"mjbar-en\" dir=\"ltr\" lang=\"en\">\n<h3>Job Summary<\/h3><p>The Customer Platform Architect supports customers in deploying and maintaining their on-premise infrastructure hosting Filigran products. The role involves conducting health checks, resolving infrastructure issues, and providing advisory support during pre-sales regarding on-premise infrastructure requirements.<\/p><h3>Responsibilities<\/h3><ul><li>Guide customers through platform deployment by assisting in design, implementation, and configuration based on their specific needs<\/li><li>Diagnose, resolve, and anticipate technical issues related to customer infrastructure<\/li><li>Perform on-demand platform health checks to assess performance and resilience, recommending improvements<\/li><li>Write and maintain architecture-related documentation for clarity across all stakeholders<\/li><li>Collaborate with Product teams to integrate architectural needs into products<\/li><li>Work with Solution Engineers to support pre-sales efforts in resolving platform issues and addressing design requests<\/li><li>Report to the global manager of the CPA function while being part of the KSA team<\/li><li>Work closely with Customer Success Managers and Engineering teams<\/li><\/ul><h3>Requirements<\/h3><ul><li>Strong expertise in on-premise infrastructure including servers, networking, virtualization, and storage<\/li><li>Exposure to cloud environments such as AWS, Azure, and GCP<\/li><li>Practical experience with containerization runtimes and orchestration platforms including docker, podman, and kubernetes<\/li><li>Solid understanding of kubernetes architecture and helm-based application deployments<\/li><li>Strong problem-solving skills and ability to diagnose complex infrastructure issues<\/li><li>Background in customer-facing technical roles<\/li><li>Fluent in English<\/li><li>Fluent in Arabic<\/li><li>Comfortable working in a remote, async-first environment with strong autonomy and ownership<\/li><li>Communication skills to explain complex technical concepts to various audiences including customers and internal teams<\/li><\/ul><h3>What the company offers<\/h3><ul><li>Competitive pay plus equity<\/li><li>Remote-first and flexible work arrangement<\/li><li>Choice of equipment and setup<\/li><li>Twice-a-year in-person regional and global offsites<\/li><\/ul>\n\n<div class=\"mjb-apply-buttons\" style=\"display:flex;flex-wrap:wrap;gap:10px;justify-content:center;margin:32px 0 16px\"><a class=\"mjb-apply-btn\" href=\"https:\/\/www.linkedin.com\/jobs\/view\/4432700747\/?utm_source=mawahebna&amp;utm_medium=job_board&amp;utm_campaign=linkedin_bridge\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Apply Here<\/a><a class=\"mjb-browse-btn\" href=\"https:\/\/mawahebna.com\/ar\/jobs\/\" style=\"display:inline-block;background:#ff670f;color:#000;border:1px solid #333333;border-radius:4px;padding:15px 30px;font-size:16px;font-weight:600;line-height:1.2;text-decoration:none;text-align:center\">Browse Other Jobs<\/a><\/div><blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>We refresh listings regularly, but some roles close early on the source platform.<\/p><\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u062a\u0628\u062d\u062b Filigran \u0639\u0646 \u0645\u0639\u0645\u0627\u0631\u064a \u0645\u0646\u0635\u0629 \u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0644\u0639\u0645\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0646\u0634\u0631 \u0648\u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645. \u0633\u062a\u0631\u0643\u0632 \u0639\u0644\u0649 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":5301,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-5302","awsm_job_openings","type-awsm_job_openings","status-publish","has-post-thumbnail","hentry","city-saudi-arabia","job-location-riyadh","job-category-information-technology","workplace-type-remotely","job-type-full-time","company-name-filigran","seniority-level-mid-senior-level"],"uagb_featured_image_src":{"full":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"thumbnail":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"medium":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"medium_large":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"large":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"1536x1536":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false],"2048x2048":["https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/09\/filigran-logo.jpg",100,100,false]},"uagb_author_info":{"display_name":"","author_link":"https:\/\/mawahebna.com\/ar\/author\/"},"uagb_comment_info":0,"uagb_excerpt":"\u062a\u0628\u062d\u062b Filigran \u0639\u0646 \u0645\u0639\u0645\u0627\u0631\u064a \u0645\u0646\u0635\u0629 \u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0631\u064a\u0627\u0636 \u0644\u0644\u0639\u0645\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0646\u0634\u0631 \u0648\u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0647\u0645. \u0633\u062a\u0631\u0643\u0632 \u0639\u0644\u0649 [&hellip;]","_links":{"self":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/5302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"wp:attachment":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media?parent=5302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}