{"id":1872,"date":"2026-01-20T17:06:03","date_gmt":"2026-01-20T17:06:03","guid":{"rendered":"https:\/\/mawahebna.com\/job\/cx-solutions-design-manager\/"},"modified":"2026-01-31T20:21:50","modified_gmt":"2026-01-31T20:21:50","slug":"cx-solutions-design-manager","status":"publish","type":"awsm_job_openings","link":"https:\/\/mawahebna.com\/ar\/job\/cx-solutions-design-manager\/","title":{"rendered":"\u0645\u062f\u064a\u0631 \u0645\u0646\u062a\u062c \u062a\u0642\u0646\u064a \u2013 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621"},"content":{"rendered":"\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"102\" src=\"https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/01\/Globitel-Logo-1.webp\" alt=\"\" class=\"wp-image-1870 size-full\" srcset=\"https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/01\/Globitel-Logo-1.webp 400w, https:\/\/mawahebna.com\/wp-content\/uploads\/2026\/01\/Globitel-Logo-1-300x77.webp 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h1 class=\"wp-block-heading\">\u0645\u062f\u064a\u0631 \u0645\u0646\u062a\u062c \u062a\u0642\u0646\u064a \u2013 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/h1>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">\u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0645\u0645\u064a\u0632\u0629 \u0644\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0639\u0646 \u0648\u0638\u064a\u0641\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u0646\u0645\u0648.<br>\u062a\u0628\u062d\u062b \u0634\u0631\u0643\u0629 Globital \u0639\u0646 \u0645\u062f\u064a\u0631 \u0645\u0646\u062a\u062c \u062a\u0642\u0646\u064a \u064a\u062a\u0645\u062a\u0639 \u0628\u062e\u0628\u0631\u0629 \u0642\u0648\u064a\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0627\u062a\u060c \u0644\u0642\u064a\u0627\u062f\u0629 \u062a\u0646\u0641\u064a\u0630 \u0648\u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u062a\u062c\u0627\u062a \u0631\u0642\u0645\u064a\u0629 \u062a\u0631\u0643\u0651\u0632 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (CX).<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">\u062a\u0634\u0645\u0644 \u0627\u0644\u0645\u0647\u0627\u0645 \u0642\u064a\u0627\u062f\u0629 \u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u0641\u0646\u064a\u0629 \u0644\u062a\u0646\u0641\u064a\u0630 \u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u0645\u0646\u062a\u062c\u060c \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0648\u0648\u0636\u0639 \u062e\u0627\u0631\u0637\u0629 \u0627\u0644\u0637\u0631\u064a\u0642\u060c \u0648\u062d\u062a\u0649 \u0627\u0644\u0625\u0634\u0631\u0627\u0641 \u0639\u0644\u0649 \u0645\u0631\u0627\u062d\u0644 \u0627\u0644\u062a\u0633\u0644\u064a\u0645 \u0628\u0627\u0644\u062a\u0646\u0633\u064a\u0642 \u0645\u0639 \u0641\u0631\u0642 \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u0636\u0645\u0627\u0646 \u0627\u0644\u062c\u0648\u062f\u0629.<br>\u0627\u0644\u062f\u0648\u0631 \u064a\u062a\u0637\u0644\u0628 \u0641\u0647\u0645\u064b\u0627 \u0639\u0645\u064a\u0642\u064b\u0627 \u0644\u062f\u0648\u0631\u0629 \u062d\u064a\u0627\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u060c \u0627\u0644\u0639\u0645\u0644 \u0648\u0641\u0642 \u0645\u0646\u0647\u062c\u064a\u0627\u062a Agile\u060c \u0648\u062e\u0628\u0631\u0629 \u0633\u0627\u0628\u0642\u0629 \u0641\u064a \u0628\u064a\u0626\u0627\u062a \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u062a\u0642\u0646\u064a\u0627\u062a SaaS \u0623\u0648 On-Prem.<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">\u0627\u0644\u0645\u0631\u0634\u062d \u0627\u0644\u0645\u062b\u0627\u0644\u064a \u0647\u0648 \u0634\u062e\u0635 \u064a\u0645\u0644\u0643 \u0645\u0632\u064a\u062c\u064b\u0627 \u0645\u0646 \u0627\u0644\u062e\u0628\u0631\u0629 \u0627\u0644\u062a\u0642\u0646\u064a\u0629\u060c \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0646\u0633\u064a\u0642 \u0628\u064a\u0646 \u0627\u0644\u0641\u0631\u0642\u060c \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u062a\u062e\u0627\u0630 \u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0642\u0627\u0626\u0645\u0629 \u0639\u0644\u0649 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u062e\u0627\u0635\u0629 \u0641\u064a \u0645\u0634\u0627\u0631\u064a\u0639 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062b\u0644 \u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u060c \u0648\u062a\u062d\u0633\u064a\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0641\u0631\u0642 (WFO)\u060c \u0648\u062a\u062d\u0644\u064a\u0644\u0627\u062a \u0627\u0644\u0635\u0648\u062a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-uagb-container ltr uagb-block-692c6755 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<h2 class=\"wp-block-heading\">Job Opportunity: CX Product Manager at Globital<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Position Responsibilities<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A bachelor\u2019s degree in Computer Science, Software Engineering, or a related field.<\/li>\n\n\n\n<li>At least 7 years of proven experience in software delivery, technical product ownership, or engineering leadership roles.<\/li>\n\n\n\n<li>Solid understanding of the full product lifecycle, Agile delivery methodologies, and both SaaS and on-premise architectures.<\/li>\n\n\n\n<li>Previous experience with customer experience solutions such as contact centers, workforce optimization (WFO), or speech analytics is a strong advantage.<\/li>\n\n\n\n<li>Excellent skills in analysis, cross-functional coordination, and technical documentation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Required Competencies<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Own the technical execution of product features from backlog to release.<\/li>\n\n\n\n<li>Break down high-level requirements into detailed user stories and specifications.<\/li>\n\n\n\n<li>Coordinate sprint planning, backlog grooming, and delivery cycles with development<\/li>\n\n\n\n<li>Validate technical feasibility and system design in close collaboration with development teams.<\/li>\n\n\n\n<li>Ensure alignment with architectural standards, modular design principles, and security best practices.<\/li>\n\n\n\n<li>Oversee QA test planning, automation strategy, and regression testing validation.<\/li>\n\n\n\n<li>Manage release readiness, version tracking, packaging, and internal approval processes.<\/li>\n\n\n\n<li>Collaborate with Development and IT teams on staging environments and deployment coordination.<\/li>\n\n\n\n<li>Act as the escalation point for technical issues, hotfix prioritization, and root cause analysis (RCA).<\/li>\n\n\n\n<li>Maintain release documentation, known issues log, and developer notes.<\/li>\n\n\n\n<li>Coordinate with the Business Solutions Manager (BSM) to conduct impact analysis for bugs and change requests.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-right wp-block-paragraph\">\u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062b \u0627\u0644\u0648\u0638\u0627\u0626\u0641 \u0628\u0634\u0643\u0644 \u062f\u0648\u0631\u064a\u060c \u0644\u0643\u0646 \u0642\u062f \u062a\u064f\u063a\u0644\u0642 \u0628\u0639\u0636 \u0627\u0644\u0641\u0631\u0635 \u0645\u0628\u0643\u0631\u064b\u0627 \u0645\u0646 \u0627\u0644\u0645\u0635\u062f\u0631.<\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-4e9d8a50\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-fff201fd wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/www.linkedin.com\/jobs\/view\/4271495036\/\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Apply Here<\/div><\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-ad8bc3c8 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/mawahebna.com\/ar\/jobs\/\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Browse Other Jobs<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0645\u062f\u064a\u0631 \u0645\u0646\u062a\u062c \u062a\u0642\u0646\u064a \u2013 \u062a\u062c\u0631\u0628\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u0631\u0635\u0629 \u0639\u0645\u0644 \u0645\u0645\u064a\u0632\u0629 \u0644\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0639\u0646 \u0648\u0638\u064a\u0641\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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\u0644\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0639\u0646 \u0648\u0638\u064a\u0641\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 [&hellip;]","_links":{"self":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings\/1872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/mawahebna.com\/ar\/wp-json\/wp\/v2\/media?parent=1872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}